Chelsea M. Hoskisson
Lakeside,CA
Summary
Dedicated lifelong learner devoted to enriching the lives of all I meet. I have an area of interest in the good libraries offer their communities and the potential libraries have to empower members of society to unlock their best self.
Overview
9
9
years of professional experience
Work History
FT Library Technician I
San Diego County Library
2022.10 - Current
- Provides excellent customer service based on the County of San Diego’s HEART model.
- Knowledge of daily branch operations including opening/closing procedures, creation of library cards, processing shipment, checking in items from outdoor book drop through AMH Sorter and processing damaged items when necessary, shelving library materials in Dewey Decimal System, cash handling and processing payments in iNovah, locating items for picklist and unclaimed lists.
- Offers basic assistance on public computers when customers have questions and walks customers through process at print, copy, and self-checkout stations.
- Provides programming support for El Cajon Library’s weekly LGBTQ+ Teen Group and monthly Zine Workshop. Previously, shadowed staff at Morning Friends program which provided a space for adults with disabilities.
- Completes all County and Library specific training courses in a timely fashion and attends virtual and in person meetings.
- Searches OPAC and places holds on customer accounts within LEAP and teaches users how to access an array of services at www.sdcl.org.
PT Library Assistant
Grossmont Healthcare District
2018.06 - 2022.10
- Cash handling and math skills practiced daily.
- Works within EOS library system to manage circulating items, and creation of new library cards, runs reports for holds and contacts users by phone for a variety of reasons.
- Reshelves used materials, maintains cleanliness and meeting room set ups, knowledge of opening/closing procedures.
- Welcomed and assisted customers with questions about the collection and referred them to online public access catalog and other resources.
PT Cashier
Greek Chicken
2021.10 - 2022.08
- Accurate cash handling skills.d able to answer any customer questions.
- Accurate cash handling skills.
- Bags orders accurately and instructs team members to run orders out or to stock items.
- Answers phone and takes payments over phone, manually.
- Busses tables and makes sure the restaurant is properly cleaned.
PT Cashier
Jamba Juice
2019.02 - 2020.02
- Greeter, juicer, smoothie maker extraordinaire
- Trained in POS and promotes seasonal launches of a variety of products that the consumer has many questions on menu.
- Maintains clean kitchen and washes and organizes dishware.
- Stocks and preps kitchen and has drop everything attitude in, order to deliver the best experience for guests and team.
FT Caregiver / Medication Aide
Lakeside Manor
2017.10 - 2018.12
- Developed first aid and (emergency) assistance techniques and skills.s, assisting individuals with personal needs such as social, mobility, hygiene, housekeeping, cooking and beyond.
- Developed first aid and emergency assistance techniques and skills.
- Delivered medications to each resident with accuracy, recorded each individual prescriptions taken at date and time.
- Monitored and reported residents behaviors/changes in condition to supervisor and other care professionals as needed.
- All staff attend 1 hour meeting weekly to train.
PT Library Volunteer / Assistant / Intern
Grossmont Community College Library
2014.10 - 2018.05
- Worked within a variety of modules inside SirsiDynix Symphony integrated library system.
- Deleted, retrieved and updated data of periodical collections module, created Excel spreadsheet of current subscription shipment arrival using EBSCO vendor.
- Knowledge of printing/managing bills accumulated within Symphony ILS and Datatel.
- Examined and sanitized shelves of the library, organizing according to Library of Congress classification system.
- Physically prepared items for shelf, acquired techniques for repairing damaged books.
- Assisted patrons on PCs with operational functions, directed students to specific areas of campus and library and displayed how to use scanners and copy machines.
Education
Some College (No Degree) - Library Information Technology Program
Palomar Community College
San Marcos, CAAssociate of Arts - Fine Arts And Humanities
Grossmont Community College
El Cajon, CA06.2016
Skills
- Responsible, respectful and reliable.
- Accurate cash handling and accounting.
- First Aid CPR AED certified
- Strong understanding of customer service and needs.
- Computer literate, experience with variety of softwares and browsers: Microsoft Office Suite and Teams, Adobe Acrobat and Photoshop, UKG, Canva, EOS, SirsiDynix, LEAP.
Timeline
FT Library Technician I
San Diego County Library
2022.10 - Current
PT Cashier
Greek Chicken
2021.10 - 2022.08
PT Cashier
Jamba Juice
2019.02 - 2020.02
PT Library Assistant
Grossmont Healthcare District
2018.06 - 2022.10
FT Caregiver / Medication Aide
Lakeside Manor
2017.10 - 2018.12
PT Library Volunteer / Assistant / Intern
Grossmont Community College Library
2014.10 - 2018.05
Some College (No Degree) - Library Information Technology Program
Palomar Community College
Associate of Arts - Fine Arts And Humanities
Grossmont Community College
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