Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Pizza Maker
Pizza Fiamma
Halifax,Ns
02.2024 - 06.2024
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Dispatch Coordinator
Crownlink Transport Inc
London, ON
05.2023 - 11.2023
Streamlined communication between drivers, customers, and management for improved customer satisfaction.
Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
Responded to high volume of phone and email requests to provide logistics information.
Retail Store Associate
Winners
London, ON
07.2022 - 01.2023
Collaborated with team members to achieve store sales targets consistently.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Diploma In Baking And Pastry Arts Management - Hospitality And Tourism Management
Fanshawe College of Applied Arts And Technology
London, ON
12.2023
Skills
Teamwork and Collaboration
Customer Service
Safe Food Handling
Food Safety
Customer Order Management
Dependable and Responsible
Cash Handling
Excellent Communication
Efficient multitasking
Languages
English
Timeline
Pizza Maker
Pizza Fiamma
02.2024 - 06.2024
Dispatch Coordinator
Crownlink Transport Inc
05.2023 - 11.2023
Retail Store Associate
Winners
07.2022 - 01.2023
Diploma In Baking And Pastry Arts Management - Hospitality And Tourism Management