Chase Pollock
Olds,Canada
Summary
Dynamic & results-oriented professional with a proven track record at McDonald's, excelling in customer service and operational efficiency. Demonstrates strong communication skills and brand representation, adept at enhancing guest experiences. Skilled in cash handling and team collaboration, significantly contributing to workplace excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Experience Leader
McDonald's
07.2022 - 08.2023
- Collaborated with team members to complete orders
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Cleaned and maintained all areas of restaurant to promote clean image
- Operated cash register to ring up final bill and process various forms of payment
- Addressed guest needs, questions, or concerns to create optimum experience onboard
Cashier
Canadian Tire
07.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs
- Helped customers complete purchases, locate items, and join reward programs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Restocked and organized merchandise in front lanes
Education
Hospitality & Tourism Management Diploma -
Olds College of Agriculture & Technology
06.2025
High School Diploma -
Olds High School
06.2022
Skills
- Physically fit
- Excellent customer service skills
- Ability to work independently and in a team environment
- Responsible with an ambitious drive to succeed
- Verbal and written communication
- Guest experiences
- Brand representation
Certification
- First Aid/CPR/AED certification
- ProServe Liquor certification
- SafeCheck Advanced Food Safety certification
- ProTect Security certification
- Fire Extinguisher Safety training
Timeline
Guest Experience Leader
McDonald's
07.2022 - 08.2023
Cashier
Canadian Tire
07.2021 - 04.2022
Hospitality & Tourism Management Diploma -
Olds College of Agriculture & Technology
High School Diploma -
Olds High School
Similar Profiles
Rosa Ruiz ValenciaRosa Ruiz Valencia
Asistant Manager at McDonald'sAsistant Manager at McDonald's
Roselyn Somuah BaahRoselyn Somuah Baah
Crew member at McDonald'sCrew member at McDonald's
NO NUAMNO NUAM
Cashier at McDonald'sCashier at McDonald's
Godson JojuGodson Joju
Café Barista at McDonald'sCafé Barista at McDonald's
Shubhpreet SinghShubhpreet Singh
Farm Equipment Technician Intern at Agricultural farm servicesFarm Equipment Technician Intern at Agricultural farm services