Reliable and enthusiastic professional with experience in dealing with customer service areas and a background physical yardwork/landscaping. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments. Very familiar with a hard days work outdoors and indoors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Experience Representative
Mt. Seymour
North Vancouver, British Columbia
12.2022 - Current
Greeted guests upon arrival and provided excellent customer service.
Addressed guest inquiries, requests, and complaints in a timely manner.
Processed lesson check-ins and check-outs using the management system.
Responded to emails sent by guests
Landscaper
Healing Hands Landscaping
Burnaby, British Columbia
07.2019 - 08.2023
Maintained and operated lawn care equipment such as mowers, trimmers, blowers, chain saws, and hedge clippers.
Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
Transported plants, turf and other materials to designated areas for installation.
Weeded flower beds and vegetable gardens to remove unwanted vegetation.
Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
Assisted in building decks and patios to create outdoor living spaces.
Cleaned up debris after completing jobsite tasks.
Followed planned landscaping designs to lay seed, grass or plant flowers, and small trees.
Raked, mulched and composted leaves.
Moved large quantities of soil with shovels and wheel barrels