Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Guest Experience Agent and Maintenance
Pursuit Collection Pyramid Lake Lodge and Columbia Icefields
Jasper, Alberta
05.2024 - Current
Coordinated daily activities between housekeeping staff and front desk personnel.
Performed cashiering duties such as processing payments, issuing receipts, and balancing daily transactions.
Performed preventative maintenance checks on equipment regularly.
Managed maintenance for guests and staff within their accomodation.
Lift Operator
Shames Mountain
Terrace, British Columbia
11.2024 - 03.2025
Maintained daily log of lift operations and safety inspections.
Ensured that all riders followed safety guidelines during the ride.
Provided customer service assistance with directions, ticket purchases and other inquiries.
Traffic Controller/Team Leader
Ausroads
Melbourne, Vic
07.2022 - 04.2024
Ability to lead a team implement traffic control measures
Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
Directed vehicles around construction sites and flagged drivers through blocked roads.
Offered training and support to keep team members motivated and working toward objectives.
Landscape Construction
Waddell Landscape Design
Docklands, Vic
02.2020 - 06.2022
Checked machinery and performed routine maintenance to prevent malfunction.
Answered customer questions regarding care and general knowledge of landscape.
Provided top service delivery quality control by eliminating downtime to maximise revenue.
Exceeded specific team goals while partnering with employees to share and implement best practices.
Checked and calibrated equipment for safety.
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Read plans, instructions or specifications to determine work activities.
Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Education
Serving It Right -
Responsible Service BC
09-2024
Pleasure Craft Operator License -
Boat Smart
02-2024
• Certified in HLTAID0011: Provide First Aid & CPR -
First Aid Pro
Melbourne
07.2022
• Certified in CPCCWHS1001: Prepare To Work Safely in The Construction Industry -
Origin Institute
Melbourne
06.2022
Victorian Certificate Of Education -
Ringwood Secondary College
Melbourne
11.2019
Skills
Problem Solving
Strong Work Ethic
Team Collaboration
Verbal and Written Communication
Work Organization and Prioritization
Physically Fit
Decision Making
Customer Service
Responsible and Punctual
Machine Safety Practices
Weather Tolerance
Hospitality and service knowledge
Guest experiences
Timeline
Lift Operator
Shames Mountain
11.2024 - 03.2025
Guest Experience Agent and Maintenance
Pursuit Collection Pyramid Lake Lodge and Columbia Icefields
05.2024 - Current
Traffic Controller/Team Leader
Ausroads
07.2022 - 04.2024
Landscape Construction
Waddell Landscape Design
02.2020 - 06.2022
Pleasure Craft Operator License -
Boat Smart
• Certified in HLTAID0011: Provide First Aid & CPR -
First Aid Pro
• Certified in CPCCWHS1001: Prepare To Work Safely in The Construction Industry -