Charlie Knight
Summary
Professional with experience in customer service and safety protocols. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional customer experiences. A quick learner who can adapt to fast-paced environments and can handle multiple tasks under stress.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Canada
02.2018 - 10.2024
- Ensured cleanliness and organization of the galley area and the stowage compartments
- Stayed knowledgeable of menu options to assist customers in their selections
- Took food and beverage orders accurately, providing menu recommendations and answering questions about ingredients
- Delivered food and drinks to customers while ensuring food safety and quality standards
- Processed payments and issued receipts
- Maintained a safe cabin environment by conducting safety checks and adhering to Transport Canada regulations
Baker
La Fabrique Arhoma
12.2013 - 02.2018
- Maintained a clean and organized workspace in compliance with food safety regulations
- Collaborated with team members to complete tasks and meet production schedules
- Coordinated with the other production teams to ensure timely production and delivery of the items
- Operated and maintained bakery equipment, including ovens and mixers
- Prepared baked goods in compliance with recipes and guidelines
- Ensured all products meet quality standards for freshness and taste
- Provided excellent customer service by interacting positively with customers when needed
Assistant Baker
Joe La Croute
03.2012 - 12.2013
- Maintained clean and organized working area to maximize efficiency and food safety
- Lifted and moved items weighing over 50 pounds using proper lifting techniques
- Supported bakery operations by accurately measuring ingredients, mixing doughs and preparing batters for various products.
- Followed established recipes and paid close attention to detail during preparation stages
- Portioned and packaged baked goods
Education
Diploma - Culinary Arts
École Des Métiers De La Restauration De Montréal
Montreal, QC06-2013
High School Diploma -
École Marguerite De-Lajemmerais
Montreal, QCSkills
- Strong work ethic
- Customer service
- Attention to detail
- Allergy awareness
- Food and beverage service
- Multitasking
- Team collaboration
- Safety procedures
Certification
Aviation first aid (2024)
Ambulance St-John's
Basic/intermediate/advanced first aid, oxygen, CPR and AED
Languages
English
French
Timeline
Flight Attendant
Air Canada
02.2018 - 10.2024
Baker
La Fabrique Arhoma
12.2013 - 02.2018
Assistant Baker
Joe La Croute
03.2012 - 12.2013
Aviation first aid (2024)
Ambulance St-John's
Basic/intermediate/advanced first aid, oxygen, CPR and AED
Diploma - Culinary Arts
École Des Métiers De La Restauration De Montréal
High School Diploma -
École Marguerite De-Lajemmerais
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