Audrey Maltais
Summary
Offering positive attitude and genuine interest in delivering exceptional customer service, eager to learn and develop in fast-paced restaurant environment. Brings strong communication skills and ability to work efficiently under pressure. Ready to use and develop multitasking abilities and attention to detail.
Overview
20
20
years of professional experience
Work History
Flight Attendant
Air Canada
10.2023 - Current
- Meal and beverage service that complies with the established sequence and various dietary restrictions of passengers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Bilingual Certification Analyst
Manitoba Education and Early Childhood Learning
07.2021 - Current
- Assessing, evaluating and determining certification eligibility, salary classification and recognizing previous experience for Manitoba teacher graduates
- Provide bilingual services to all clients requesting and work with other certification analysts when analyzing bilingual applicants
Office Worker Human Resource / School Secretary
Centre de service de la Seigneurie-des-Miles-îles
05.2015 - 06.2021
- Analysis of diplomas and candidate's experiences in order to qualify them according to the classification plan.
- Creation of files in our database following interviews (Paie et GRH)
- Digitizations of candidate and employee files in their electronic employment record (Vortex)
- Various follow-ups with candidates, staffing technician, payroll department etc.
School Organization Technician
Cree School Board
03.2012 - 01.2014
- Register students throughout the school year
- Follow up with school board on various administrative topics
- Ensure that the school database is updated and ready for the annual audit of the Ministry of Education auditors
- Preparation of the students schedules and monitoring of their absences on a daily basis (GPI)
- Translating official documents (French to English and English to French
- Any other tasks requested by the principal
Social Services Aide
Inuulitsivik healt center, DYP
09.2011 - 02.2012
- Family assessment following child protection reporting
- Implementation of corrective measures and support for families
- Writing various reports
Hemodialysis Nursing Assistant
Hopital de Verdun
10.2004 - 07.2011
- Welcoming patients and ensuring their comfort during treatment
- Program hemodialysis devices for each patient according to their treatment plans
- Support the medical team
Education
Professional Studies - Accounting Assistant
Centre De Formation Professionelle L'Émergence
High School Diploma -
Polyvalente Sainte-Thérèse
07.2002
Skills
- Hardworking
- Quick learner
- Strong multitasking
- Teamwork and collaboration
- Excellent verbal communication skills in English and French
- Attention to detail
- Advanced MS Office Suite knowledge
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Flight Attendant
Air Canada
10.2023 - Current
Bilingual Certification Analyst
Manitoba Education and Early Childhood Learning
07.2021 - Current
Office Worker Human Resource / School Secretary
Centre de service de la Seigneurie-des-Miles-îles
05.2015 - 06.2021
School Organization Technician
Cree School Board
03.2012 - 01.2014
Social Services Aide
Inuulitsivik healt center, DYP
09.2011 - 02.2012
Hemodialysis Nursing Assistant
Hopital de Verdun
10.2004 - 07.2011
High School Diploma -
Polyvalente Sainte-Thérèse
Professional Studies - Accounting Assistant
Centre De Formation Professionelle L'Émergence
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