Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shanell Bartley

Toronto,ON

Summary

Detail-oriented professional with the ability to learn concepts quickly, with a passion for Criminal Justice. Seeking a Correctional Officer position.

Overview

11
11
years of professional experience

Work History

Flight Attendant

Flair Airlines
01.2023 - Current
  • Enhance passenger experience through attentive service, ensuring safety compliance and addressing customer concerns
  • Oversee cabin safety procedures, conduct pre-flight briefings, and manage emergency situations with precision and confidence.
  • Participate in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Coordinate with cabin crew to optimize service delivery, ensuring seamless communication and team work for smooth flight operations.

Screening Officer

Garda World
01.2019 - 08.2023
  • Efficiently processed passengers, non-passengers and their baggage prior to their entry into the secured area of the airport
  • Operated hi-tech screening devices (e.g., x-ray, walk-through metal detector, hand-held metal detector, full body scanner, etc.)
  • Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
  • Remained vigilant throughout long hours spent monitoring surveillance equipment, contributing significantly to overall airport safety levels.

Medical Esthetician

S&N Beauty Bar
01.2016 - 01.2019
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
  • Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.

Cashier

McDonald’s
01.2014 - 01.2016
  • Front Cashier (Open and close the store, turn on/off machines, Stock up, and cleaned the store, take guest orders)
  • Team Lead (Training new staff of job duties)
  • Runner (Prepare/Cook food)
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Cosmetic Management Certificate - Medical Aesthetics

Canadian Beauty College
01.2020

Community Justice And Services Certificate -

Humber College Institute of Technology And Advance Learning
01.2014

Westview Centennial Secondary School
01.2014

Skills

  • Strong work ethic, hardworking and determined
  • Excellent communication skills oral and written
  • Excellent listening skills
  • Experience working in fast paced environment
  • AED Operation
  • Mental Health First Aid
  • First Aid and CPR Certification Level C
  • Extremely quick learner

References

References available upon request

Timeline

Flight Attendant

Flair Airlines
01.2023 - Current

Screening Officer

Garda World
01.2019 - 08.2023

Medical Esthetician

S&N Beauty Bar
01.2016 - 01.2019

Cashier

McDonald’s
01.2014 - 01.2016

Cosmetic Management Certificate - Medical Aesthetics

Canadian Beauty College

Community Justice And Services Certificate -

Humber College Institute of Technology And Advance Learning

Westview Centennial Secondary School

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Shanell Bartley