Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
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Chantal Lamoureux

Chantal Lamoureux

Yellowhead County,AB

Summary

Knowledgeable and dedicated customer service professional with extensive experience in public industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Community Service Worker

McMan Youth Family And Community Services Association
Edson, AB
08.2014 - 02.2018
  • Prepared and distributed meals, dispensed medications and monitored safety of prisoners.
  • Responded to and processed found property calls, logging details and filing required reports for further action.
  • Developed and maintained accurate records of pro
  • Developed and maintained accurate records of programs and services.
  • Facilitated outreach activities to build community awareness.

Motorcoach Driver

Golden Arrow Buses
Edson, AB
08.2011 - 07.2014
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Leisure Department Staff

Extra Foods
Edson, AB
03.2010 - 10.2011
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

CSLR
Plessisville, QC
04.2002

Skills

  • Evaluate Progress
  • Mentoring
  • Quality Improvement
  • Emergency Situations
  • Program Consultation
  • Public Relations
  • Report Writing
  • Documentation Requirements
  • Issue Resolution
  • Microsoft Office
  • Complex Problem-Solving
  • Developmental Psychology
  • Individualized Care Plans
  • Community Relations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Community Service Worker

McMan Youth Family And Community Services Association
08.2014 - 02.2018

Motorcoach Driver

Golden Arrow Buses
08.2011 - 07.2014

Leisure Department Staff

Extra Foods
03.2010 - 10.2011

High School Diploma -

CSLR

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Chantal Lamoureux