Chanté Jones
Brampton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
Lightspeed Commerce
09.2022 - Current
- Nurtured inbound leads and turned them into sales opportunities by collaborating with Account Executives.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Collaborated with sales, marketing, and other internal teams to meet shared goals.
- Set and achieved company defined sales goals
Sales Development Representative
S&P Data Digital
09.2021 - 08.2022
- Conducted 60-80 outbound phone calls daily to reach potential clients and market 4 products and services.
- Used CRM tool to keep track of phone calls, confidential notes about conversations, and customer contact information.
Customer Service Representative
Money Mart
09.2015 - 02.2020
- Clarified customer issues and determine root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
- Maintained up-to-date knowledge of product and service changes.
- Reached out to customers after completed sales to suggest additional service or product purchases
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Education
Community And Justice Services
Algonquin College
Online2024
Skills
- Team Collaboration
- Internal & External Communications
- Interpersonal and written communication
- Relationship Building
- Project Management/Organization
- Time Management
Timeline
Sales Development Representative
Lightspeed Commerce
09.2022 - Current
Sales Development Representative
S&P Data Digital
09.2021 - 08.2022
Customer Service Representative
Money Mart
09.2015 - 02.2020
Community And Justice Services
Algonquin College