Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanté Jones

Brampton,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Sales Development Representative

Lightspeed Commerce
09.2022 - Current
  • Nurtured inbound leads and turned them into sales opportunities by collaborating with Account Executives.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Collaborated with sales, marketing, and other internal teams to meet shared goals.
  • Set and achieved company defined sales goals

Sales Development Representative

S&P Data Digital
09.2021 - 08.2022
  • Conducted 60-80 outbound phone calls daily to reach potential clients and market 4 products and services.
  • Used CRM tool to keep track of phone calls, confidential notes about conversations, and customer contact information.

Customer Service Representative

Money Mart
09.2015 - 02.2020
  • Clarified customer issues and determine root cause of problems to resolve product or service complaints.
  • Updated account information to maintain customer records.
  • Maintained up-to-date knowledge of product and service changes.
  • Reached out to customers after completed sales to suggest additional service or product purchases
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals

Education

Community And Justice Services

Algonquin College
Online
2024

Skills

  • Team Collaboration
  • Internal & External Communications
  • Interpersonal and written communication
  • Relationship Building
  • Project Management/Organization
  • Time Management

Timeline

Sales Development Representative

Lightspeed Commerce
09.2022 - Current

Sales Development Representative

S&P Data Digital
09.2021 - 08.2022

Customer Service Representative

Money Mart
09.2015 - 02.2020

Community And Justice Services

Algonquin College
Chanté Jones