ARIAM SEYOUM
Kitchener,Canada
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
Greencare Tree Services
11.2022 - 03.2025
- Collaborated closely with colleagues from different departments on cross-functional projects.
- Executed cold calls, social media and other digital strategies to acquire customers.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Gathered customer requirements and provided product information to meet their needs.
- Participated in training sessions to stay updated on product offerings and sales techniques.
Cashier and Drive Thru Attendant
Dilman
04.2025 - 2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries to enhance their shopping experience.
- Collaborated with team members to manage inventory levels and restock shelves.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Analyzed sales trends to optimize checkout procedures and reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted teamwork among staff members by offering help where needed, contributing to a positive work atmosphere.
Packaging and Labeling Worker
Shine Detergent Manufacturing Company
11.2023 - 06.2024
- Packaged and labeled detergent products to prepare for distribution.
- Ensured quality control by checking labels for accuracy and neatness before final packaging.
- Worked independently and as part of a team to meet production deadlines.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Tutor
Private Business
01.2018 - 01.2024
- Remained up to date with the school curriculum and subject-specific content.
- Punctual to all appointments.
- Provided lessons to individuals and groups.
- Traveled to students' homes to provide lessons.
- Maintained communication with parents to update them on the student's progress.
- Researched learning resources to use during lessons.
Content Writer
Better Mobile Security
11.2022 - 09.2023
- Elaborated on content planning, strategizing marketing plans, and scheduling jobs.
- Followed trends in industry and target genre to capitalize on emerging trends.
- Completed time-sensitive writing assigned on short notice and consistently met deadlines.
- Conducted thorough research and surveys to produce informative and accurate articles on diverse topics.
- Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
Counter Cashier
Eritrean Telecommunication Center
09.2016 - 09.2018
- Managed client transactions efficiently, ensuring accuracy and providing excellent customer service.
- Multitasked by processing payments, addressing customer inquiries effectively by following given guidelines.
- Strengthened customer relations through friendly interactions and timely assistance.
- Operated the cash register for cash, check, and credit card transactions with a high degree of accuracy.
- Reduced wait times for customers by prioritizing speed without compromising service quality.
Education
Bachelor of Arts - Accounting And Finance
Admas University
Addis Ababa, Ethiopia07.2023
High School Certificate - undefined
Denden Secondary High School
Asmara, Eritrea09.2016
Skills
- Manufacturing & Packaging
- Client Handling & Cashiering
- Time management
- Team collaboration
- Networking strategies
- Sales team collaboration
- Customer relationship building
- Adaptability and flexibility
- Microsoft Office
- Computer skills
Languages
Fluent in Tigrigna
Fluent in Amharic
Fluent in English
Intermediate level French
Timeline
Cashier and Drive Thru Attendant
Dilman
04.2025 - 2025
Packaging and Labeling Worker
Shine Detergent Manufacturing Company
11.2023 - 06.2024
Sales Development Representative
Greencare Tree Services
11.2022 - 03.2025
Content Writer
Better Mobile Security
11.2022 - 09.2023
Tutor
Private Business
01.2018 - 01.2024
Counter Cashier
Eritrean Telecommunication Center
09.2016 - 09.2018
Bachelor of Arts - Accounting And Finance
Admas University
High School Certificate - undefined
Denden Secondary High School