Proficient real estate closing professional with high energy and a customer service-oriented mindset. Able to work with accuracy and efficiency to facilitate smooth closings. Proficient in [Software]. Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
My Responsibility was to supports the mortgage process by processing documents, communicating with clients, and providing administrative support. Ensuring compliance, coordinate between parties, and offer exceptional customer service to facilitate smooth transactions.
Responded to customer calls and emails to answer questions about products and services.