Rosalind Asevedo
Canyon Country
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
13
13
years of professional experience
Work History
Home Mortgage Assistant
Wells Fargo Home Mortgage
2020.03 - 2024.09
- Managed Presidents Club producer pipeline of 40+ loans per month with 90% close rate.
- Improved loan processing efficiency by streamlining document collection and verification procedures.
- Assisted in closing mortgage loans faster through diligent follow-up with clients and third-party vendors.
- Strengthened client relationships by providing timely updates on loan status and addressing concerns promptly.
- Enhanced team productivity by coordinating daily workflow priorities, ensuring timely completion of tasks.
- Expedited underwriting decisions by preparing complete and accurate loan files for submission to underwriters.
- Collaborated with title companies, appraisers, and attorneys to ensure smooth closings for all parties involved.
- Maintained strict compliance with federal and state regulations throughout the mortgage lending process.
- Adhered to company guidelines regarding privacy concerns while handling sensitive financial data during the application process.
- Tracked key performance metrics to identify areas for improvement and implemented necessary adjustments for continuous growth in efficiency and effectiveness.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Checked loan documents for accuracy prior to closing.
Home Loan Processor
Wells Fargo Home Mortgage
2011.09 - 2019.03
- Streamlined the home loan processing system by implementing efficient document management practices.
- Enhanced customer satisfaction by providing timely updates and clear communication throughout the loan process.
- Reduced processing time for loan applications with meticulous attention to detail and proactive problemsolving.
- Collaborated with underwriters, ensuring accurate submission of documentation for swift approval decisions.
- Maintained compliance with industry regulations and company policies through thorough review of all loan files.
- Managed a high volume of loan applications, prioritizing tasks to ensure timely completion according to deadlines.
- Identified potential issues within loan files early in the process, enabling quick resolution before delays could occur.
- Conducted comprehensive research on borrower financials to accurately assess risk levels associated with each application.
- Facilitated smooth closing processes by diligently preparing necessary paperwork and communicating expectations to involved parties clearly.
- Communicated with originator and applicant concerning progress of loan file.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Prepared file for final clear-to-close by branch management.
Education
Diploma In General Studies -
Manual Arts Senior High School
Los Angeles, CASkills
- Document Review
- Credit Analysis
- Loan Processing
- Data Entry
- Microsoft Office
- Customer Interaction
- Income verification
- Real Estate Knowledge
- Conflict Resolution
- Time Management
- Multitasking Abilities
- Regulatory Compliance
- Attention to Detail
Timeline
Home Mortgage Assistant
Wells Fargo Home Mortgage
2020.03 - 2024.09
Home Loan Processor
Wells Fargo Home Mortgage
2011.09 - 2019.03
Diploma In General Studies -
Manual Arts Senior High School
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