AVNEET KAUR MIDHA
Brampton,ON
Summary
Dedicated, detail-oriented and hardworking professional having experience in Mortgage industry and supervisor role in automobile. Proven to provide excellent customer service and passionate to work in competitive, high-volume environment and have a good record of accomplishment of performing innovatively and efficiently. Specializes in residential mortgages and short sales. Driven Mortgage Agent with exceptional knowledge of prospect management and credit analysis. Strategic and organized with enthusiasm for delivering high-quality loan services and products.
Overview
9
9
years of professional experience
Work History
ASSISTANT MORTGAGE AGENT
MORTGAGE ALLIANCE
08.2022 - Current
- Work with various lenders to find the best deal for a homebuyers. Originate loans to sell to lending institutions. Act as an intermediary between a lender and a borrower who needs a mortgage loan.
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Evaluate pay stubs, credit history, tax information and bank statements for financial status.
Senior Quality Assurance Auditor
A BERGER PRECISION LTD.
01.2018 - 07.2022
- Operating with Automatic gauge machines and manual inspection gauges ,methods including but not limited to micrometers, calipers, height gauge, roughness tester, TESA meter, CMM.
- Using engineering drawings, inspection plans, work instructions, final assembly drawings, and bills of materials or other specifications to perform inspection of finished assembled, internal manufactured parts or processes including PPAP.
- Finding root causes of defects with investigations and making recommendations for corrective actions. (CAR)
- Established strong relationships with suppliers through open communication, fostering a collaborative environment for continuous improvement.
LEAD HAND SUPERVISOR
TRIGO-THE PIC GROUP
07.2015 - 12.2017
- Coordinated all continuous improvement activities to ensure the highest possible quality.
- Investigated customer complaints, conducted root cause analysis and developed corrective actions (CAPA).
- Acted as the liaison for the Supplier Quality Department in the absence of a quality manager.
- Coordinated with Engineering, Purchasing and QC Inspectors on troubleshooting issues related to inspections.
- Performed random audits to ensure quality standers are in place and employee safety observations performance.
- Provided quality inputs in writing assembly work instructions and standard operating procedures and boosted overall productivity by providing hands-on training and guidance to junior team members.
Customer Care Representative
Sutherland Global Services
01.2015 - 06.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
MORTGAGE AGENT COURSE -
REMIC
11.2021
Master of Science - Electrical And Computer Engineering Technology (Electrical Power And Industrial Control Option)
University of Windsor
Windsor, ON12.2014
Bachelor of Science - BACHELORS OF ELECTRONICS ENGINEERING
Baba Banda Singh Bahadur Engineering College
06.2013
Skills
- Project management
- Real estate knowledge
- Strong decision maker
- Complex Problem Solver
- Analytical Thinking
- Strong Mathematical Skills
- Organizational
- Management Skills
- MS Office
- Service-Focused
- Risk Analysis
- Goal-Oriented
- Document Preparation
Languages
English
Punjabi
Hindi
Urdu
Timeline
ASSISTANT MORTGAGE AGENT
MORTGAGE ALLIANCE
08.2022 - Current
Senior Quality Assurance Auditor
A BERGER PRECISION LTD.
01.2018 - 07.2022
LEAD HAND SUPERVISOR
TRIGO-THE PIC GROUP
07.2015 - 12.2017
Customer Care Representative
Sutherland Global Services
01.2015 - 06.2015
MORTGAGE AGENT COURSE -
REMIC
Master of Science - Electrical And Computer Engineering Technology (Electrical Power And Industrial Control Option)
University of Windsor
Bachelor of Science - BACHELORS OF ELECTRONICS ENGINEERING
Baba Banda Singh Bahadur Engineering College
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