CHAD ROOKES
Grande Prairie
Summary
Accomplished Northern District Manager at CJ-CSM Inspection, adept in leadership and strategic planning. Excelled in fostering team collaboration and professional growth, achieving consistent revenue growth. Demonstrated excellence in customer service and operations improvement, building lasting client relationships and enhancing company reputation through community engagement.
Overview
21
21
years of professional experience
Work History
Northern District Manager
CJ-CSM Inspection
07.2007 - 02.2025
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Boosted sales revenue by developing and implementing strategic sales plans.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
Inspection Operator
Bison Energy Services
09.2003 - 07.2007
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Education
High School Diploma -
Frank Maddock High School
Drayton Valley, ABSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Sales management
- Decision-making
- Operations improvements
Timeline
Northern District Manager
CJ-CSM Inspection
07.2007 - 02.2025
Inspection Operator
Bison Energy Services
09.2003 - 07.2007
High School Diploma -
Frank Maddock High School
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