Cathylyn Jane Sernal
Edmonton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Municipal Councilor
Local Government Unit of Tulunan
07.2019 - 07.2022
- Chair Committee Head on Social Welfare, Gender and Development, Women and Family, Transportation and Telecommunications, Vice Committee Chair on Health
- Leaded the crafting of Municipal Transportation Route Plan and Gender Development Code of the Municipality
- Liaised with city council to review and approve annual budget, tax levy and capital improvements programs
- Met regularly with constituents to discuss city programs, services and development
- Authored an Ordinance on "Plant a Tree on your Wedding" to help conserve the protected areas in the Municipality
Sangguniang Kabataan Councilor
Barangay Local Government Unit of Bual
05.2018 - 05.2019
- Developed expertise in subject matters related to committee assignments
- Developed expertise in youth empowerment to better contribute to the success of the council committee
- Connected regularly with the youth, maintaining positive relations with open dialog and community meetings.
Sales And Marketing Executive
The Farm at Carpenter Hill
12.2016 - 12.2017
- Built sales and marketing plans for targeted districts within defined territories
- Launched influencer marketing program to reach new target audience and increase social media engagement
- Liaised with cross-functional team to develop and execute content marketing strategy
- Created targeted marketing campaigns, increasing client base, boosting revenue generation and exceeding sales targets
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Captain Waiter
The Farm @ Carpenter Hill
04.2016 - 12.2016
- Showed high-level understanding of fine dining standards and practices.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
- Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
- Completed restaurant opening and closing functions that included POS report generation.
Housekeeper
Marriott Hotel
12.2015 - 03.2016
- Completed 600 hours of On The Job Training in Housekeeping
- Performs cleaning duties in all guest areas and back of house
- Consistently offers professional, friendly, and engaging service
- Ensures housekeeping department standards are followed
- Assists other departments when needed to ensure optimum service to guests
- Follows departmental policies and procedures.
Education
Master in Development Management and Governance -
University of Makati
Makati, Philippines01.2021
Bachelor of Science in Hotel and Restaurant Management -
Notre Dame of Marbel University
Koronadal, Philippines01.2016
Skills
- Ethics and integrity
- Community Engagement
- Creativity and Innovation
- Research and analysis
Affiliations
- Provincial General Secretary, National Movement of Young Legislators (2019-2022)
- Regional Public Information Officer, National Movement of Young Legislators (2019-2022)
- National Movement of Young Legislators Member, Philippines (2019-2022)
Languages
English Fluent
Native or Bilingual
Tagalog Native
Native or Bilingual
Awardscertificates
- Completed Community Based Naloxone Training
- Completed English for Career Development- Online Learning University of Pennsylvania (02/2023)
- Completed The Science of Well-Being- Online Learning Yale University (12/2022)
- Most Outstanding Delegate, Global Goals Model United Nations, Thailand, 2019
Community Service
- Sherbrooke Community League, Youth Director
- Habitat for Humanity, ReStore Volunteer
- Action for Healthy Communities (AHC), Front Desk/Project Management Volunteer
Timeline
Municipal Councilor
Local Government Unit of Tulunan
07.2019 - 07.2022
Sangguniang Kabataan Councilor
Barangay Local Government Unit of Bual
05.2018 - 05.2019
Sales And Marketing Executive
The Farm at Carpenter Hill
12.2016 - 12.2017
Captain Waiter
The Farm @ Carpenter Hill
04.2016 - 12.2016
Housekeeper
Marriott Hotel
12.2015 - 03.2016
Master in Development Management and Governance -
University of Makati
Bachelor of Science in Hotel and Restaurant Management -
Notre Dame of Marbel University
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