Carson Chen

• Handled student complaints quickly and professionally to restore student confidence and prevent loss of engagement.
• Developed and maintained positive student relations and coordinated with team members to properly handle requests and questions.
• Greeted students warmly to set tone of student experience and provide welcoming and friendly atmosphere.
• Assisted in organizing events for school.

-School Dances, Fashion Shows, Spirit Weeks

• Captain and head manager of school events.

-Communicated extensively with teammates and school

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• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Mentored new members, fostering a supportive and inclusive team environment.
• Able to use online data and organizing sheets effectively.

-Microsoft Excel, Google Docs, Microsoft 365

• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented organization positively and professionally while providing community with much-needed services.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
• Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported in engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.