Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Monteiro Dos Santos

Cambridge,ON

Summary

Objective Seeking to gain employment in a challenging work environment, where I can utilize skills and experience, while also continuing to develop professionally.

Overview

15
15
years of professional experience

Work History

Treament Coordinator

Watson Denture Clinic
10.2021 - 08.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Multi tasking position including, phone calls, welcoming patients, sending and replying emails,and assisting Denturists during appointment.
  • Used coordination and planning skills to schedule patient's appointments with multiple clinics and surgeons.
  • Insurance dealing to accommodate patient's needs.
  • Carried out daily duties accurately to provide quick and efficient costumer service

Regional Manager

PinkBiju Store LTDA
12.2009 - 12.2013
  • Train new managers and supervisors
  • Set up new stores, choosing locations and neighbourhood.
  • Organize conferences
  • Monitor sales and improve sales
  • Product purchaser
  • Responsible for eight stores
  • Hiring new staff
  • Attendance and payroll
  • Leading sales team
  • Set new store goals
  • Weekly reports with sales data

Store Manager

PinkBiju Store LTDA
12.2008 - 12.2009

December 2008 - December 2009


  • Exceeded goals through effective task prioritization and great work ethic.
  • Hiring new staff
  • Attendance and payroll
  • Leading sales team
  • Set new store goals
  • Weekly reports with sales data

Education

Bachelor - Pedagogy

Anhanguera College
Sao Jose Do Rio Preto , Brazil
01.2018

Commercial Techniques And Organization

Delta College
Lorena, Brazil
01.2005

Sales Techniques

Sebrae School
São Paulo, Brazil
08.2004

Accounting Certificate

Delta College
Lorena, Brazil
01.2002

Skills

  • Customer service and Interpersonal skills
  • Excellent communication
  • Proven ability to work as part of a team but also lead
  • Possesses strong work ethics
  • Good problem solving skills and enthusiasm
  • Skilled at prioritizing and competing tasks in a timeline manner
  • Speaks Portuguese,English and Spanish
  • MS Word, MS Excel, MS Power
  • Point, MS Outlook and MS Access
  • Excellent keyboarding skills

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Treament Coordinator

Watson Denture Clinic
10.2021 - 08.2023

Regional Manager

PinkBiju Store LTDA
12.2009 - 12.2013

Store Manager

PinkBiju Store LTDA
12.2008 - 12.2009

Bachelor - Pedagogy

Anhanguera College

Commercial Techniques And Organization

Delta College

Sales Techniques

Sebrae School

Accounting Certificate

Delta College
Carolina Monteiro Dos Santos