Summary
Overview
Work History
Education
Languages
Timeline
Generic

Carla Jensen

Warburg

Summary

Diligent [Desired Position] with solid background in customer service and ticketing operations. Successfully managed ticket sales and provided exceptional customer support at busy transportation hubs. Demonstrated proficiency in handling customer inquiries and resolving ticketing issues efficiently.

Overview

27
27
years of professional experience

Work History

Ticket Agent

Wild Rose Shows
04.2022 - Current
  • Assisted customers with ticket purchases and travel itinerary planning.
  • Provided information on schedules, routes, and pricing to enhance customer experience.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Processed cash and credit transactions accurately during ticket sales.

Front Line Cashier

Winners & HomeSense
03.2016 - 01.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper change and balancing at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new cashiers on operational procedures and best practices for efficiency.

Kickboxing Instructor/Personal Trainer

Xtreme Fitness
06.2010 - 01.2017
  • Developed and implemented kickboxing curricula to enhance participant engagement and skill development.
  • Led group classes, fostering an inclusive environment that encouraged personal growth and teamwork.
  • Mentored junior instructors, providing guidance on teaching techniques and class management strategies.
  • Evaluated student progress, adjusting training programs to meet individual needs and fitness levels.

Housekeeping

Grove Motor Inn
05.1998 - 02.2008
  • Collaborated with housekeeping staff to ensure timely room availability and optimal cleanliness.
  • Improved hostel cleanliness through regular maintenance, inspections, and timely housekeeping tasks.
  • Coordinated with housekeeping and maintenance departments to address any urgent issues promptly.
  • Collaborated with housekeeping and maintenance teams for timely room turnover.

Education

High School Diploma -

Stony Plain Memorial High
Spruce Grove, AB
05-1988

Languages

English

Timeline

Ticket Agent

Wild Rose Shows
04.2022 - Current

Front Line Cashier

Winners & HomeSense
03.2016 - 01.2019

Kickboxing Instructor/Personal Trainer

Xtreme Fitness
06.2010 - 01.2017

Housekeeping

Grove Motor Inn
05.1998 - 02.2008

High School Diploma -

Stony Plain Memorial High
Carla Jensen