Carlos Vasconcelos
Toronto,ON
Summary
Talented professional offering proven skills in analyzing and enhancing business systems at the department or enterprise-wide level. Adept at collaborating with diverse personnel involved in testing, implementing, refining and improving systems to address problems, meet current needs and propel companies forward. Top-notch researcher, presenter, and diplomatic communicator with many years in the field.
Overview
10
10
years of professional experience
Work History
Business Systems Analyst
Starview Informática
São Paulo, Brazil
01.2015 - 08.2024
- Provided technical support for end-users regarding system usage issues.
- Implemented changes based on feedback from users and management teams.
- Conducted interviews with stakeholders to gain an understanding of their business objectives and user needs.
- Supported post-deployment activities such as troubleshooting, bug fixing, data integrity checks.
- Tested, maintained and monitored computer programs and systems.
Education
Diploma - Information Technology
Humber Institute of Technology And Advanced Learning
Toronto, ON07-2026
Skills
- Data consolidation
- Software and hardware implementation
- Research and analysis
- Production Support
- Agile expertise
- Personnel Training
Languages
English
Professional
Portuguese
Native/ Bilingual
References
References available upon request.
Timeline
Business Systems Analyst
Starview Informática
01.2015 - 08.2024
Diploma - Information Technology
Humber Institute of Technology And Advanced Learning
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