Summary
Work History
Education
Skills
Accomplishments
Additional Information
Accomplishmemts.
Timeline
Generic

CANDICE GRANSAULL

Burlington,Ontario

Summary

Dedicated and highly motivated professional with a solid background in customer and client experience, focused on delivering exceptional customer service. A quick learner with excellent communication skills and a friendly demeanor. Sound judgment and the ability to handle diverse daily tasks with minimal oversight. Excellent ability to build positive rapport with customers and maintain professional yet caring disposition. Energetic and with excellent relationship building skills.

Work History

Coach

Faster Way to Fat Loss Online
05.2020 - Current
  • The FASTer Way to Fat Loss is the premier virtual fitness and nutrition company, teaching clients how to burn fat and live a truly healthy lifestyle through intermittent fasting, carb cycling, macro tracking, whole food nutrition, strategic workouts, and positive mindset
  • The FASTer Way to Fat Loss certification is NASM (National Association of Sports Medicine) and AFAA(Athletic and Fitness Association of America) approved certification
  • As a coach my responsibilities are:
  • Run online VIP support groups for members
  • Instructs clients in the principles, benefits, methods of fasting, carb cycling, nutrition and workouts (both HIIT AND Strength)
  • Encourages and motivates clients to pursue their health and wellness goals
  • Assist and motivates clients to break through plateaus through the progress over perfection mindset.

Sales Associate, Designer

Shoe Warehouse
Burlington, Ontario
12.2019 - 11.2021
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained organized, presentable merchandise to drive continuous sales
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Prepared merchandise for sales floor by pricing or tagging
  • Educated customers on promotions to enhance sales
  • Processed product returns and assisted customers with other selections
  • Engaged with customers to effectively build rapport and lasting relationships
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Dental Instructor

University Of The West Indies, School Of Dentistry
Mount Hope
09.2009 - 12.2016
  • Responsible for supervising and leading the training new dentists and dental students in the practical aspects of general dentistry and pediatric dentistry, in a polyclinic environment treating patients with a multiplicity of dental conditions
  • Responsible for supervising the training of dental assistants and dental hygienists in the clinical aspects of dental practice
  • Responsible for the supervising and grading of many clinical examinations, for both dental assistants and dental students

Dental Surgeon, Pride Dental, Port of
01.2007 - 12.2016

Associate Dentist

Pride Dental Limited
01.2006 - 01.2016
  • A member of a dental team consisting of one other female dentist and four dental nurses for the past 5 years
  • Responsible for the care of patients with diverse medical conditions
  • Responsible for caring of regular patients as well as walk-ins who are advised on the rudiments of good oral care
  • Lead and Supervised a team of dental nurses and administrative staff.
  • Conducted oral cancer screenings and implemented behaviour modification technique and counseling.
  • Counseled and advised patients in the principles of oral care and health.

Dental Intern

University Of The West Indies
Mount Hope
07.2005 - 09.2006
  • Vocational Training in
  • Restorative Dentistry
  • This included experience in the placement of amalgam restorations, composite restorations (anterior and posterior), fixed and removable prostodontics
  • Endodontics
  • This included performing root canal treatment on both anterior and posterior teeth
  • Periodontics
  • Experience gained in Full mouth periodontal charting, Deep root scaling and debridement and patient counseling
  • Oral Medicine
  • Training and experience gained in clinical diagnosis and in simple tooth extractions and complicated tooth extractions involving flap surgery
  • Pediatric Dentistry
  • This consists of training in behaviour management, treatment of carious primary teeth
  • Oral and Maxillofacial Surgery
  • Duties included 24 hour on call rotation in the Adult and Paediatric Priority Care Facility in the EWMSC.

Office Assistant

Trinidad Cement Limited, W.I
07.1999 - 08.2002
  • Included:
  • Assisted in the Administration of the office
  • Developed databases for the efficient operation of the office activities
  • Performed typing, filing and other administrative duties

Education

Doctor of Dental Surgery: Dentistry -

The University of the West Indies - St. Augustine Campus

MBA - Business Administration

Heriot-Watt University
2018

High School Diploma - undefined

St. Joseph's Convent, St Joseph's Convent
2000

Skills

  • Strong interpersonal skills
  • Professional and mature
  • Dedicated team player
  • Results-oriented
  • Excellent English speaking and writing skills
  • Resourceful
  • Communication skills
  • Client service
  • Exceptional customer service
  • Community leader
  • Multi-tasking strength
  • Excellent people skills
  • Relationship building
  • Personal Counseling
  • Problem Anticipation and Resolution
  • Performance Optimization
  • Health and Wellness
  • Social Skills
  • Volunteer Management
  • Customer Experience
  • Volunteer Recruitment

Accomplishments

  • Recipient of Awards at St Joseph's Convent for:- Leadership- Initiative- Cricket
  • Vice Captain of St Xavier's House of St Joseph's Convent San Fernando
  • President of the St Joseph's Convent, San Fernando Cricket club
  • Captain of the St Joseph's Convent Cricket team
  • Certified Member of the Central Cricket Coaching Academy
  • School Prefect
  • Class Vice Prefect
  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.
  • Supervised team six staff members.

Additional Information

  • ACCOMPLISHMENTS Other Achievements: , Head of the events planning committee for functions at the UWI Halls of residence e.g. Annual Hall Dinner, Sporting events Freshman of the Year Award – University of the West Indies, Halls of Residence. Awarded for being the most participative student, rendering outstanding voluntary work and for demonstrating strong organizational skills.

Accomplishmemts.

Community Leader

  • Flood Relief Initiative
    Food relief and the provision of appropriate clothing relief for those in need after damages by floods. This involved the
    representation to external bodies to effect donations to the cause, it involved the leadership
    needed to encourage volunteers to perform the tasks required and the eventual reporting to
    the constituency executive accounting for the donations and their eventual distribution and
    delivery.
  • Christmas Hampers Community Relief Program and Christmas Party.



Timeline

Coach

Faster Way to Fat Loss Online
05.2020 - Current

Sales Associate, Designer

Shoe Warehouse
12.2019 - 11.2021

Dental Instructor

University Of The West Indies, School Of Dentistry
09.2009 - 12.2016

Dental Surgeon, Pride Dental, Port of
01.2007 - 12.2016

Associate Dentist

Pride Dental Limited
01.2006 - 01.2016

Dental Intern

University Of The West Indies
07.2005 - 09.2006

Office Assistant

Trinidad Cement Limited, W.I
07.1999 - 08.2002

Doctor of Dental Surgery: Dentistry -

The University of the West Indies - St. Augustine Campus

MBA - Business Administration

Heriot-Watt University

High School Diploma - undefined

St. Joseph's Convent, St Joseph's Convent

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CANDICE GRANSAULL