Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Spectrum
12.2021 - Current
Monitored patient health status regularly, reporting any changes to appropriate medical staff.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Contributed to interdisciplinary team approach when addressing complex client situations or needs.
Documented vitals, behaviors, and medications in client medical records.
Member Service
Costco
07.2020 - 12.2021
Provide exceptional customer service to members and provide inclusivity for everyone by accommodating all needs
On the health and safety committee, performing thorough and hourly safety checks on floor, temperature, and steel safety
Enforce COVID regulations throughout the pandemic
Perform daily audits for loss prevention
Acting manager duties: providing support to 6 team members and ensuring areas are covered, including breaks.
Trained staff on operating procedures and company services.
Sales Associate
Calvin Klein
11.2016 - 12.2018
Increased sales revenue by building astrong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Certificate - Medical Laboratory Technician Assistant
Medix College
Brampton, ON
10.2023
Certificate - Personal Support Worker - Accelerated
Sheridan College
Mississauga, ON
12.2021
Brodcasting -
Niagara College
Welland, ON
12.2020
High School Diploma -
Brampton Centennial Secondary School
Brampton, ON
06.2019
Skills
Strong Ethics
Spreadsheet Management
Client Relationship Management
CPR/AED
Client documentation
Certification
Standard First Aid, AED and CPR C, Red Cross, 08/01/21, 08/01/26
Respirator Fit Test, Red Cross, 08/01/21, 08/01/24
Certified Worker and Safety Awareness, Government of Ontario, completed 09/12/21