Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caitlynn Cross

Grande Prairie,AB

Summary

Experienced Optician delivering exceptional service and assistance to customers. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.

Overview

16
16
years of professional experience

Work History

Managing Licensed Optician

Loblaw Optical
05.2015 - Current

As a fully licensed managing optician, my duties here have been unlimited. I have an extremely vast knowledge of everything needed to run an optical store to its fullest potential. I would love to discuss these in person as to not fill this resume.

Optical Clerk

Costco Optical
01.2012 - 01.2013
  • Processed insurance claims accurately and efficiently to maximize reimbursements for patients and the optical practice.
  • Contributed to team efforts by cross-training in various roles within the optical practice, increasing overall productivity during peak periods or staff absences.
  • Collaborated with optometrists to provide comprehensive eye care services, resulting in increased patient retention.
  • Increased sales revenue with effective upselling techniques tailored to individual client needs and preferences.

Optical Clerk

Optik 1000
01.2008 - 01.2011
  • Processed insurance claims accurately and efficiently to maximize reimbursements for patients and the optical practice.
  • Contributed to team efforts by cross-training in various roles within the optical practice, increasing overall productivity during peak periods or staff absences.
  • Collaborated with optometrists to provide comprehensive eye care services, resulting in increased patient retention.
  • Increased sales revenue with effective upselling techniques tailored to individual client needs and preferences.

Education

Degree - Optical Sciences

N.A.I.T
Canada
01.2018

High School Diploma -

Bow Valley College
Canada
01.2010

Skills

  • Customer Service
  • Optical Measurements
  • Computer Skills
  • HIPAA Compliance
  • Optical dispensing
  • Visual acuity testing
  • Insurance Verification
  • Optical Equipment Maintenance
  • Prescription Interpretation
  • Contact lens
  • Ocular anatomy knowledge
  • Multifocal Lenses
  • Pupil Distance Measurement
  • Optical Billing
  • Progressive Lenses
  • Lab Ordering
  • Insurance Billing
  • Fittings
  • Order Preparation
  • Supply Management
  • Verifying prescriptions
  • Frame Repair
  • Insurance approvals
  • Patient History Documentation
  • Conducting fittings

Languages

English
Full Professional

Timeline

Managing Licensed Optician

Loblaw Optical
05.2015 - Current

Optical Clerk

Costco Optical
01.2012 - 01.2013

Optical Clerk

Optik 1000
01.2008 - 01.2011

Degree - Optical Sciences

N.A.I.T

High School Diploma -

Bow Valley College
Caitlynn Cross