Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Maryam Shalalvand

Vancouver,British Colombia

Summary

Detail-focused Licensed Optician known for high productivity and efficient task completion. Skilled in accurate eyewear adjustment, precision in lens fitting, and adept at interpreting prescriptions to ensure optimal client vision and comfort. Excel using strong communication skills, problem-solving abilities, and patient-centered approach to enhance customer satisfaction and loyalty. Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eye wear sales.

Overview

29
29
years of professional experience

Work History

Managing Refracting Licensed Optician

NewLook Optical Canada
11.2023 - Current
  • Greeted customers warmly and professionally
  • Trained staff on various lenses and lens treatments
  • Conducted training on Topology/OCT/Edging
  • Created and managed staff schedules
  • Provided troubleshooting for optical issues
  • Managed merchandising
  • Conducted refractions

Optician

Specsavers Canada
06.2023 - 11.2023
  • Welcomed patients with a warm greeting
  • Provided adjustments, troubleshooting, alignment, and verification of glasses
  • Conducted soft contact lens fitting and teaching
  • Recorded patients' medical histories and presented them to the optometrist
  • Designed appropriate lenses according to patients' needs and lifestyles
  • Performed pre-testing with auto refractor, visual field testing, and OCT

Yoga Teacher

Community Center
04.2019 - 06.2023
  • Taught yoga classes to a diverse group of students
  • Developed and implemented yoga programs for various skill levels
  • Guided students through proper yoga techniques and poses
  • Promoted mindfulness and wellness practices
  • Collaborated with community members to create a welcoming and inclusive environment

Managing Optician

Zeiss Vision Centre
03.2021 - 12.2022
  • Greeted patients warmly
  • Provided adjustments, troubleshooting, alignment, and verification of glasses
  • Conducted soft contact lens fitting and teaching
  • Recorded patients' medical histories and presented them to the optometrist
  • Designed appropriate lenses according to patients' needs and lifestyles
  • Performed pre-testing with auto refractor, visual field testing, retina camera, IProfiler, and Visufit
  • Ordered frames from various suppliers
  • Managed scheduling and payroll
  • Prepared end-of-month reports

Managing Optician

Clearly
Toronto, ON
05.2019 - 03.2021
  • Welcomed patients warmly
  • Provided adjustments, troubleshooting, alignment, and verification of glasses
  • Conducted soft contact lens fitting and teaching
  • Recorded patients' medical histories and presented them to the optometrist
  • Designed appropriate lenses according to patients' needs and lifestyles
  • Performed pre-testing with auto refractor, visual field testing, and retina camera

Intern Optician

Bloor West Optometry
Toronto, ON
11.2016 - 06.2017
  • Provided adjustments, alignment, and verification of glasses
  • Conducted soft contact lens fitting and teaching
  • Proficient in using MVE and OD officepro
  • Knowledgeable about Nikon, Zeiss, and Shamir lenses
  • Designed appropriate lenses according to patients' needs and lifestyles

Intern Optician

Eyes on Avenue
Toronto, ON
02.2016 - 02.2017
  • Welcomed patients warmly
  • Provided adjustments, alignment, and neutralizing of glasses
  • Confirmed accurate receipt of inventory, product display, and price adjustment
  • Performed pre-testing with auto refractor, visual field testing, and retina camera
  • Recorded patients' medical histories and presented them to the optometrist
  • Designed appropriate lenses according to patients' needs and lifestyles

Intern Optician

Delta Optical
Mississauga, ON
06.2015 - 12.2015
  • Welcomed patients warmly
  • Provided adjustments, alignment, and neutralizing of glasses
  • Designed appropriate lenses according to patients' needs and lifestyles
  • Organized and tracked sales, kept structured records
  • Met and chose inventory from different suppliers

Office Manager

Bowmanville Medical Office
01.1996 - 01.2009
  • Liaised between medical specialists, employees, and patients to ensure open communication
  • Managed accounts receivable/payable and expense control procedures including bank account reconciliation, cash receipts, disbursement, finance charges, billings, invoicing, purchase orders, and preparation of daily bank deposits
  • Negotiated and enforced collections to recover funds and expedite clearance on delinquent accounts

Optician

Spectacle
Toronto, ON
  • Welcomed patients warmly
  • Provided adjustments, alignment, and neutralizing of glasses
  • Confirmed accurate receipt of inventory, product display, and price adjustment
  • Recorded patients' medical histories and presented them to the optometrist
  • Designed appropriate lenses according to patients' needs and lifestyles
  • Ordered lenses from various suppliers

Owner & Designer

KoHann Design
  • Designed residential and commercial spaces
  • Assisted clients in material selection
  • Created computer 3D drawings with material specifications
  • Served as an Ambassador for Airbnb

Education

Refraction Course -

NAIT
01.2022

Trauma-Informed Certified Yoga Teacher -

Indigo Yoga Studio
01.2019

Opticianry -

Seneca College
01.2016

Interior Design Diploma -

International Academy of Design and Technology
01.2005

Medical Office Administration Diploma -

Mohawk College
01.1994

Business Administration Diploma, Accounting -

Sheridan College
01.1991

Skills

  • Refracting
  • Lens treatments
  • Topology/OCT/Edging
  • Staff management
  • Troubleshooting
  • Merchandising
  • Refractions
  • Adjustments
  • Alignment
  • Verification of glasses
  • Soft contact lens fitting and teaching
  • Recording patients' medical histories
  • Designing appropriate lenses
  • Pre-testing with auto refractor, visual field testing, OCT, retina camera, IProfiler, and Visufit
  • Ordering frames and lenses from various suppliers
  • Scheduling and payroll management
  • Preparing end-of-month reports
  • Neutralizing of glasses
  • Inventory management
  • Product display
  • Price adjustment
  • Proficient in using MVE and OD officepro
  • Knowledgeable about Nikon, Zeiss, and Shamir lenses
  • Organizing and tracking sales
  • Choosing inventory from different suppliers
  • Yoga teaching
  • Program development
  • Guiding students in yoga techniques and poses
  • Promoting mindfulness and wellness practices
  • Creating a welcoming and inclusive environment
  • Office management
  • Communication liaison
  • Accounts receivable/payable management
  • Expense control procedures
  • Collections and delinquent account management
  • Interior design
  • Material selection
  • Computer 3D drawings
  • Airbnb Ambassador

Affiliations

  • Hiking
  • Skiing
  • Jewelry Making
  • Yoga
  • Cooking

Timeline

Managing Refracting Licensed Optician

NewLook Optical Canada
11.2023 - Current

Optician

Specsavers Canada
06.2023 - 11.2023

Managing Optician

Zeiss Vision Centre
03.2021 - 12.2022

Managing Optician

Clearly
05.2019 - 03.2021

Yoga Teacher

Community Center
04.2019 - 06.2023

Intern Optician

Bloor West Optometry
11.2016 - 06.2017

Intern Optician

Eyes on Avenue
02.2016 - 02.2017

Intern Optician

Delta Optical
06.2015 - 12.2015

Office Manager

Bowmanville Medical Office
01.1996 - 01.2009

Optician

Spectacle

Owner & Designer

KoHann Design

Refraction Course -

NAIT

Trauma-Informed Certified Yoga Teacher -

Indigo Yoga Studio

Opticianry -

Seneca College

Interior Design Diploma -

International Academy of Design and Technology

Medical Office Administration Diploma -

Mohawk College

Business Administration Diploma, Accounting -

Sheridan College

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Maryam Shalalvand