Kristin Frizell

• Improved customer satisfaction by providing personalized optical consultations and product recommendations.
• Collaborated with optometrists to develop comprehensive eye care plans, enhancing patient outcomes and overall satisfaction.
• Assisted clients in selecting the best eyewear for their needs, contributing to increased sales and repeat business.
• Provided exceptional customer service, addressing any concerns or issues promptly and professionally while maintaining client trust.
• Performed accurate eye measurements to ensure proper fitting of eyewear, increasing customer comfort and reducing returns.
• Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
• Confirmed quality control standards were met for all eyewear and contact lenses.
• Educated clients about lens options and coatings, helping them make informed decisions about their eyewear purchases.

Same as above