Summary
Overview
Work History
Education
Skills
References
Timeline
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Caitlin OConnor

Richmond,Ontario

Summary

Compassionate Personal Support Worker with experience in providing emotional and physical support to residents in a long term care setting. Strengths include strong interpersonal skills, patience, and the ability to manage stressful situations effectively. Constantly stiving to improving quality of life for individuals by creating comfortable environments, promoting independence, and fostering positive relationships. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and looking for new challenges.

Overview

9
9
years of professional experience

Work History

Personal Support Worker

Perley Health Community Of Care
Ottawa, Ontario
06.2016 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Provided emotional support to residents, fostering a compassionate environment.
  • Assisted clients and residents with daily activities, such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Helped clients and residents with personal needs, from exercise to bathing and personal grooming.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Maintained a safe environment for clients and residents by ensuring all equipment is properly stored when not in use.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Monitored changes in client behavior and reported any concerns to nursing staff.

Education

CPR Training -

Perley Health Community Of Care
Ottawa, ON
07-2025

GPA Training -

Perley Health Community Of Care
Ottawa, ON
04-2025

High School Diploma -

St. Nicholas Adult High School
Ottawa, ON
06-2024

Certificate - Personal Support Woker

Algonquin College
Ottawa, None
06-2020

Certificate - ECE Assistant/Community Cooperative Education

Sault College of Applied Arts And Technology
Sault Ste. Marie, None
06-2017

Skills

  • Personal care
  • Patient lifting
  • Hygiene assistance
  • Emotional support
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Compassionate care
  • Geriatric care
  • Palliative care
  • Direct patient care
  • Compassionate client care
  • Crisis intervention
  • Personal safety awareness
  • Toileting assistance
  • Interpersonal communication
  • Dementia care
  • Mental Health First Aid
  • Privacy and confidentiality
  • Clinical documentation
  • Client relationship management
  • Verbal and written communication skills
  • Dining room support
  • Reliability and punctuality
  • Behavioral management
  • Patient care and companionship
  • Operation of lifting equipment
  • Strong ethics
  • Empathetic listening
  • Compassion and empathy
  • RNAO to be enroll and compete

References

References available upon request.

Timeline

Personal Support Worker

Perley Health Community Of Care
06.2016 - Current

CPR Training -

Perley Health Community Of Care

GPA Training -

Perley Health Community Of Care

High School Diploma -

St. Nicholas Adult High School

Certificate - Personal Support Woker

Algonquin College

Certificate - ECE Assistant/Community Cooperative Education

Sault College of Applied Arts And Technology

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Caitlin OConnor