Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dikshith Kumar

BC

Summary

Seasoned QA Automation Engineer with 7 years of comprehensive experience in system testing, automation, and process enhancement across financial, insurance, and healthcare sectors, specializing in tools such as Selenium, Cucumber, and Jenkins. Extensive experience in creating and modifying automation test scripts to enhance software quality and reliability, aligning with continuous development cycles and iterative improvements. Proficient in preparing and supporting the preparation of automation test plans and test cases, ensuring comprehensive coverage and effective service quality validation. Hands-on experience with automation testing frameworks such as Cucumber/Gherkin and Cypress, applying agile methodologies to deliver high-quality digital services. Expertise in integrating automation testing with CI/CD pipelines using tools like Jenkins and GitHub Actions, enhancing deployment efficiency and continuous integration practices. Skilled in comprehensive testing types including load, performance, security, and end-to-end testing to ensure robust application validation across various service platforms. Robust experience with API testing to ensure seamless interaction between services and applications, crucial for modern data practices and service interoperability. Adept at establishing and gathering automation testing metrics to improve processes and outcomes, supporting agile teams in delivering predictable and high-quality service features. Proficient in implementing QA automation standards to align with organizational goals, enhancing service delivery and user experience in a multi-stakeholder government environment. Experienced with Jira Xray for managing test plans, test cases, and execution reports, crucial for maintaining high standards of quality and accountability. Extensive involvement in User Acceptance Testing (UAT) processes in large, complex, multi-stakeholder projects, ensuring that end-user requirements are met effectively. Over 7 years of experience in both manual and automation testing, with a strong background in development & testing methodologies that support agile and human-centered design approaches. Experience in testing web applications in agile development environments, proficient in cross-functional collaboration and familiar with unionized environments such as CUPE, COPE, and CAW/Unifor. Dedicated to leveraging automation to drive efficiencies and innovation within governmental projects, with a focus on quality assurance of critical systems such as patient record management and enterprise-level applications. Comprehensive knowledge of SDLC, SQA methodology, and modern testing tools such as Selenium WebDriver and Postman, integrated within CIAM frameworks for enhanced testing efficiency and security.

Perceptive [Job Title] well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience

Work History

QA Automation Engineer

BC Liquor Distribution Branch
01.2022 - Current
  • Developed and maintained comprehensive automation test scripts, integrating them with Cucumber and Cypress frameworks to enhance testing efficiency and coverage
  • Prepared detailed automation test plans and test cases, ensuring thorough validation of functionalities across multiple platforms
  • Integrated QA automation into CI/CD pipelines using Jenkins and GitHub Actions, significantly enhancing deployment efficiency and continuous delivery
  • Conducted extensive load, performance, security, and end-to-end testing to validate system robustness and security measures
  • Designed API tests to ensure interoperability between microservices and external applications, crucial for maintaining seamless service delivery
  • Established metrics to monitor automation testing progress and effectiveness, identifying areas of improvement to optimize testing processes
  • Implemented QA standards across projects, ensuring consistency and high-quality outcomes aligned with organizational goals
  • Leveraged Jira Xray for detailed test case documentation and reporting, enhancing traceability and stakeholder communication
  • Supported User Acceptance Testing (UAT) by collaborating with stakeholders in large, complex environments, proactively addressing issues and ensuring alignment with user needs
  • Interacted with clients, product owners, and development teams to understand user stories and acceptance criteria, gathering both functional and non-functional requirements for project releases
  • Developed and implemented a Behavioral Driven Development (BDD) Framework, creating a package for all page objects using the Page Object Model and developing a driver script that enhanced test reusability and maintenance
  • Performed cross-browser compatibility testing using TestNG to ensure consistent user experiences across Chrome, Firefox, and IE browsers
  • Created user-defined functions in Java and implemented functionality with Selenium, crafting robust automation scripts that reduced testing time and increased defect detection
  • Designed and implemented an MVC Pattern based Keyword Driven automation testing framework utilizing Java, JUnit, and Selenium WebDriver, which streamlined test processes and improved the scalability of testing efforts
  • Conducted rigorous load and performance testing to assess the scalability of Business Central Embedded solutions, identifying and resolving performance bottlenecks
  • Developed and executed automated test scripts for BCLC’s gaming and transaction systems, ensuring accurate and secure processing of financial transactions
  • Employed Cypress for frontend testing of user interfaces, achieving a 25% reduction in manual testing efforts and enhancing the user experience
  • Maintained and updated test documentation, including test plans, test cases, and test reports, to ensure comprehensive documentation of QA activities and adherence to compliance and regulatory standards
  • Key tools and technologies used in this project: Geolocation tools for testing location-based services and ensuring compliance with jurisdictional regulations
  • Selenium Grid for distributed testing across different browsers and environments, ensuring consistent application performance
  • Bitbucket for version control and collaboration, facilitating efficient code management and change tracking
  • Postman and ReadyAPI for advanced API testing, including performance and security testing, to ensure the reliability and security of APIs handling financial transactions
  • IntelliJ: Utilized as the primary integrated development environment (IDE) for writing and testing code, enhancing development workflows and testing efficiency
  • Conducted financial withdrawal testing and PlayNow Desktop Testing, ensuring all financial transactions were processed accurately and reflected correctly in financial records, and validating the functionality, usability, and performance of desktop applications

Tester - Quality Assurance Analyst

Provincial Health Services Authority
10.2018 - 12.2021
  • Patient Record System Testing: Directed QA efforts for a critical electronic health records system, managing patient data for heart, liver, and kidney transplants, ensuring data accuracy and reliability
  • Automated Testing Implementation: Achieved a 30% reduction in testing time by implementing automated testing using Selenium, enhancing test coverage and efficiency
  • Usability and Accessibility Testing: Conducted extensive testing to improve healthcare professionals' user experience, ensuring compliance with accessibility standards
  • Test Planning and Execution: Crafted and executed detailed test plans and test cases, identifying defects, and collaborating with development teams for timely resolutions
  • AI Integration in Testing: Employed AI-driven analytics to validate the integrity of patient data within Electronic Health Records (EHR) systems, streamlining data cleansing during UAT
  • Performance and Load Testing: Performed rigorous performance and load testing to ensure system reliability and scalability, utilizing a defect tracking system to manage issues effectively
  • Cross-Functional Collaboration: Collaborated with developers, business analysts, and project managers to align testing activities with project requirements and maintain high-quality standards
  • Agile and Scrum Engagement: Actively participated in Agile and Scrum ceremonies, enhancing team communication and project agility
  • Automation Framework Development: Led the design and implementation of efficient test automation frameworks using Cypress, reducing manual testing efforts and increasing defect detection capabilities
  • Key Achievements: Enhanced Testing Efficiency: Improved testing efficiency by 25% through the strategic implementation of Cypress for frontend testing
  • Framework Innovation: Developed and deployed robust test automation frameworks that significantly reduced manual testing efforts and enhanced the overall quality of healthcare applications
  • Key Tools and Technologies Used: Test Automation Tools: Cypress, Selenium, CI/CD Tools: Jenkins, Programming Languages: Python, JavaScript, Project Management and Bug Tracking: JIRA, Methodologies: Agile, Scrum, Domains: Specialized in Healthcare, with additional experience in finance and retail data testing, API Testing: Extensive use of Postman for comprehensive API testing

QA Automation Engineer

Bank of Nova Scotia
01.2018 - 09.2018
  • ERP System Automation: Developed and automated test cases using Selenium and Python for ERP systems, focusing on finance, supply chain, and human resources modules to ensure functionality and data integrity
  • Financial Application Testing: Executed automated tests for financial applications, ensuring accurate transaction processing, reporting, and compliance with regulatory requirements
  • Comprehensive Testing Regime: Conducted functional, UI, UAT, smoke, and regression testing, addressing issues and enhancements proactively
  • Utilized tools like TestNG, SOAP UI, and JMeter for thorough testing and load management
  • Framework and BDD Implementation: Implemented a Behavioral Driven Development (BDD) model using the Cucumber framework and built a Selenium Web Driver test support framework to enhance testing of JavaScript-heavy web applications
  • CRM System Testing: Validated and tested Microsoft Dynamics CRM functionalities, focusing on data workflows, user permissions, and system integrations, which improved overall system performance and user experience
  • Continuous Integration and Deployment: Integrated and managed CI/CD pipelines using Jenkins, enhancing continuous integration and deployment processes
  • This included creating pipelines and jobs within Jenkins to streamline automation testing
  • Data Management and Validation: Performed extensive data validation using SQL queries and managed data migration projects from legacy systems to web-based applications, ensuring data accuracy and integrity
  • Collaboration and Code Reviews: Collaborated closely with development teams to understand best practices and participated in code reviews to ensure features functioned as intended
  • Key Achievements: Testing Efficiency Improvements: Introduced advanced testing frameworks and methodologies that reduced manual testing efforts and significantly improved the accuracy and efficiency of test processes
  • Innovative Testing Solutions: Pioneered the use of automation in testing mobile applications and customer service management (CSM) platforms like Salesforce and ServiceNow, enhancing customer interactions and workflow validations
  • Key Tools and Technologies Used: Test Automation Tools: Selenium, Cypress, Cucumber, CI/CD Tools: Jenkins, Programming Languages: Python, JavaScript, Project Management Tools: JIRA, Database Management: SQL, Microsoft SQL Server, API Testing Tools: Postman, SOAP UI

QA Engineer

Canada Deposit Insurance Corporation
03.2017 - 12.2017
  • Company Overview: One of the leading insurance companies
  • Business Process Analysis: Studied existing business applications and processes, collected end-user requirements, and suggested improvements to business process models to mitigate revenue leakage
  • Test Case Development and Execution: Prepared and implemented test cases for system testing and user acceptance testing (UAT), ensuring comprehensive coverage of all functionalities
  • Guidewire Suite Testing: Executed rigorous testing protocols within the Guidewire Claim Center and Billing Center, focusing on UI testing and the functionality of personal lines business modules
  • Integration and Regression Testing: Conducted integration and regression testing, working closely with developers to ensure seamless application performance and user experience
  • Documentation and Compliance: Maintained documentation for business customer account setups and web services integration, adhering to the insurance industry’s regulatory standards
  • Automation and Tool Implementation: Developed automation test scripts using Selenium, enhancing testing efficiency and reducing manual effort
  • Utilized Jira for bug tracking and reporting, managing the software development lifecycle from requirement gathering to production
  • Data-Driven Testing: Designed and implemented data-driven testing methodologies to reduce maintenance costs and enhance the user-friendliness of test scripts
  • SQL Scripting: Wrote and modified SQL validation scripts to ensure data accuracy and integrity
  • Team Collaboration and Training: Conducted peer reviews of test plans and scripts, trained users on the tracking system, and defined entry and exit criteria for testing phases
  • One of the leading insurance companies
  • Key Achievements: Enhanced System Integration: Played a crucial role in the successful integration of the Guidewire Insurance suite, improving the accuracy and efficiency of insurance processing
  • Testing Efficiency Improvements: Introduced and implemented automated testing techniques that reduced the testing cycle time and improved the reliability of insurance modules
  • Key Tools and Technologies Used: Test Automation Tools: Selenium IDE, Project Management and Bug Tracking: Jira, Programming Languages: SQL, Methodologies: Implemented Waterfall SDLC methodology for structured software development and testing

Education

International Business Management -

St. Lawrence College

Bachelor’s in technology -

Karunya University

Skills

  • Automation Testing
  • Scripting Languages
  • CI/CD Tools
  • Database Testing
  • API Testing
  • Agile Methodologies
  • Team Collaboration
  • AI in QA Testing
  • Data Analysis & Validation
  • AI-Enhanced Automation
  • Test case design
  • Sanity testing
  • Manual testing
  • Functional testing
  • Regression testing
  • Smoke testing
  • Test automation frameworks
  • Selenium webdriver
  • Cross-browser testing
  • Database testing
  • Mobile app testing
  • Integration testing
  • System testing
  • Test metrics
  • Test planning
  • Usability testing
  • Performance testing
  • Requirements analysis
  • Load testing
  • Defect tracking tools
  • User acceptance testing
  • Scripting languages
  • Test estimation
  • Security testing
  • Accessibility testing
  • Continuous integration tools
  • Exploratory testing
  • Version control systems
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Manual test case preparation
  • Problem-solving abilities
  • Time management
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Attention to detail
  • Adaptability and flexibility
  • Self motivation
  • Time management abilities
  • Decision-making
  • Defect tracking and reporting
  • Team collaboration
  • Effective communication
  • Bug tracking and resolution
  • Verbal and written communication
  • Active listening
  • Test plans and test methodologies
  • Problem-solving aptitude
  • Reliability
  • Adaptability
  • Black box testing
  • Professionalism
  • Documentation skills
  • Interpersonal skills
  • Strong problem solver
  • Team building
  • Relationship building
  • Analytical thinking
  • Task prioritization
  • Analytical skills
  • Organized and detail oriented
  • Defect tracking
  • Hardware and software configuration
  • Interpersonal communication
  • Written communication
  • Quality assurance
  • Agile best practices
  • Root-cause analysis
  • Goal setting
  • Data analysis
  • Workload management
  • Project management
  • Test implementation
  • Teamwork and positive attitude
  • Automation scripting
  • Technical support
  • Agile methodologies
  • Application testing
  • Automated testing frameworks
  • Results and Deadline-driven
  • Professional demeanor
  • Software development tools: JIRA, confluence
  • Team mentoring
  • Test procedure documentation
  • QMS

Languages

English
Full Professional

Timeline

QA Automation Engineer

BC Liquor Distribution Branch
01.2022 - Current

Tester - Quality Assurance Analyst

Provincial Health Services Authority
10.2018 - 12.2021

QA Automation Engineer

Bank of Nova Scotia
01.2018 - 09.2018

QA Engineer

Canada Deposit Insurance Corporation
03.2017 - 12.2017

Bachelor’s in technology -

Karunya University

International Business Management -

St. Lawrence College
Dikshith Kumar