Bruce Novakowski
Toronto,Canada
Summary
Pursuing full-time or part-time opportunities within the service industry.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Actor
The Characters Talent Agency
Toronto, ON
01.2010 - Current
- Professional actor with Sterling, here are a list of selected credits: BCAA Insurance commercial (Kid in Truck); Del Taco commercial (Employee); Playland commercial (Guy in Line); Mop King feature (Starring role - Jed); Moj.io App commercial (Guy Running Late); Cotton Carrier commercial (Photographer); Bee Friendly commercial (Newspaper Swatter); GuySpy commercial (Hotdog Guy); Squamish Music Fest (Man-Bear)
Server & Bartender
Red Robin
Vancouver, BC
04.2014 - 07.2015
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed multiple tables effectively, prioritizing tasks to enhance efficiency during peak hours.
- Assisted in resolving customer complaints, promoting positive guest relations and retention.
Catering Server
Seasons Catering
Vancouver, BC
01.2014 - 04.2014
- Delivered exceptional service during events, ensuring guest satisfaction and engagement.
- Trained new team members on catering procedures and customer service standards.
- Managed table setups, ensuring adherence to event specifications and aesthetics.
- Oversaw catering delivery logistics to ensure timely service. Coordinated order preparation and organization for efficient delivery. Managed setup, takedown, and cleanup operations. Operated a company delivery vehicle to maintain service standards.
Beer Vendor
Aramark
Vancouver, BC
09.2012 - 10.2013
- Served as beer vendor at Rogers Arena during sporting events and concerts. Delivered alcohol and snacks directly to customers in high-volume, time-restricted environment. Provided friendly, quick, and efficient service while enhancing sales during peak periods. Projected presence to effectively engage with large customer base. Carried up to 20 canned beers at a time while navigating stands and served from a stationary station. Assumed leadership responsibilities early by training new employees in a high turnover environment. Executed opening tasks and performed cleanup at the end of shifts.
Server/Bartender
Charqui’s Tap & Grill
Vancouver, BC
05.2012 - 08.2012
- Oversaw bar service operations, including stocking supplies and crafting a diverse range of beverages. Contributed valuable insights to food and drink menus as well as the overall ambiance of the establishment. Took on leadership roles by guiding service teams and training new hires, enhancing overall team performance.
Sales Associate
Titanic Boutique
Venice Beach, California
01.2012 - 04.2012
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels to ensure optimal stock availability and organization.
- Developed knowledge of fashion trends to assist customers in making informed purchases.
- Resolved customer inquiries and complaints to enhance overall shopping experience.
Delivery Driver
Vanwin Courier Services
Vancouver, BC
10.2010 - 02.2011
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Conducted regular vehicle inspections to maintain safety and compliance standards.
- Managed inventory by tracking package loads and updating delivery logs accurately.
Server
Chili’s Restaurant & Grill
Calgary, AB
12.2009 - 08.2010
- Delivered exceptional service to customers, creating enjoyable dining experiences through friendly interactions. Championed introductions to menu specials while offering tailored recommendations for food and beverages. Oversaw the order-taking process for food and drinks, ensuring timely service and satisfaction. Directed food expediting and running operations, while effectively managing bar-tending responsibilities and customer transactions. Executed thorough cleaning duties for dining and kitchen areas, ensuring readiness for service the following day.
Performer/School Theatre Instructor
Centre Stage Theatre Company
Calgary, AB
09.2008 - 05.2009
- Delivered engaging performances across diverse genres, captivating audiences and enhancing theatre reputation.
- Adapted quickly to various roles, demonstrating versatility in character portrayal and stage presence.
- Led educational workshops focused on theatre performance and the development of original theatrical productions. Mentored students through various theatre exercises, vocal training, and rehearsal processes.
Performer
Shakespeare in the Park
Calgary, AB
05.2008 - 08.2008
Street Performer
Heritage Park
Calgary, AB
04.2007 - 09.2007
Education
Actors Conservatory - Film
CBC Canadian Film Centre
Toronto, ON02.2016
Diploma - Theatre Arts Performance
Mount Royal University
Calgary, Alberta05.2008
High School Diploma -
Lord Beaverbrook High School
Calgary, Alberta06.2006
Skills
Smart Serve
POS systems experience
Bilingual: French/English
Excel at working with people and customer service
Experienced server in casual fine dining, fast-paced, high volume restaurants
Experienced Bar-tender
Trained performer
Experience working with and teaching students through workshops in educational settings
Class G Driver’s License
Languages
English
Native or Bilingual
French
Limited Working
Affiliations
ACTRA member (Alliance of Canadian Cinema, Television & Radio Artists)
Certification
Smart Serve
Timeline
Server & Bartender
Red Robin
04.2014 - 07.2015
Catering Server
Seasons Catering
01.2014 - 04.2014
Beer Vendor
Aramark
09.2012 - 10.2013
Server/Bartender
Charqui’s Tap & Grill
05.2012 - 08.2012
Sales Associate
Titanic Boutique
01.2012 - 04.2012
Delivery Driver
Vanwin Courier Services
10.2010 - 02.2011
Actor
The Characters Talent Agency
01.2010 - Current
Server
Chili’s Restaurant & Grill
12.2009 - 08.2010
Performer/School Theatre Instructor
Centre Stage Theatre Company
09.2008 - 05.2009
Performer
Shakespeare in the Park
05.2008 - 08.2008
Street Performer
Heritage Park
04.2007 - 09.2007
Actors Conservatory - Film
CBC Canadian Film Centre
Diploma - Theatre Arts Performance
Mount Royal University
High School Diploma -
Lord Beaverbrook High School