Bruce Nguyen
Coquitlam,British Columbia
Summary
Proven to excel in high-pressure environments, I leveraged strong teamwork and food safety knowledge at Canucks Sports & Entertainment to enhance guest satisfaction and uphold hygiene standards. My ability to efficiently deliver services and adapt quickly resulted in notable improvements in service quality, demonstrating a commitment to excellence and customer service. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
2
2
years of professional experience
Work History
In-Seat Runner
Canucks Sports & Entertainment
10.2022 - Current
- Adhered to safety guidelines when carrying trays of food and beverages, preventing accidents and potential injuries.
- Upheld strict hygiene standards by regularly sanitizing hands, workstations, and utensils throughout shifts as per health regulations guidelines.
- Participated in regular team meetings to discuss ways to improve service quality, streamline processes, and boost overall guest satisfaction.
- Managed multiple tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Utilized strong communication skills to effectively relay guest orders and special requests to kitchen staff, resulting in accurate meal preparation.
- Provided excellent service to patrons, ensuring positive dining experiences and repeat business.
Education
BBA - Business Management
Langara College
Vancouver, BC06.2027
Skills
- Strong teamwork
- Cleanliness
- Efficient Delivery
- Flexibility
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Quick Learner
- Food safety knowledge
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Additional Information
Since childhood, I've been immersed in soccer, progressing to join teams at the highest levels. Through this journey, I've not only honed my athletic abilities but also cultivated invaluable life skills such as teamwork, perseverance, and leadership, shaping me into the person I am today. I am also a part of the Men's Soccer team at Langara College.
Timeline
In-Seat Runner
Canucks Sports & Entertainment
10.2022 - Current
BBA - Business Management
Langara College
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