Brooklin Sherwood

Level 3B - Dementia Care.

• Assisted residents in activities of daily living to maintain health and dignity.
• Proficient in providing personal care, such as bathing, dressing, grooming, and toileting. While also providing proper care and observation of residents' skin to prevent breakdown.
• Engaged residents through conversation and companionship, promoting independence, and meeting social requirements.
• Trained on medication and insulin.
• Responded to residents' dining needs and assisted with feeding.
• Reported health changes and proper documentation to the appropriate staff.

• Maintained high standards of customer service during high-volume, fast-paced operations.
• Built positive relationships with customers by providing friendly, helpful service.
• Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves, helping customers, cleaning, and operating cash registers.
• Maintained the cleanliness of all aspects of the store.

• Managed cash register, processed transactions, and handled customer payments.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Provided excellent customer service by responding to inquiries quickly and professionally.