Brittany Moore
Stayner,ON
Summary
Hardworking and results-driven server with extensive experience in hospitality, excelling in customer service and conflict resolution. Proven ability to manage inventory and train staff effectively, enhancing operational efficiency. Smart Serve certified, with strong multitasking and communication skills. Reliable and determined to consistently deliver exceptional service in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Northwinds Brewery
The Blue Mountains, Ontario
03.2024 - 04.2025
- Effectively multitasked within a fast-paced environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and training on revolving products.
- Followed proper alcohol procedures for preventing over-serving and handling intoxicated guests.
- Assisted in training new servers.
Bartender/Server
St. Louis Bar & Grill
Collingwood, Ontario
01.2023 - 03.2024
- Managed the cash drawer at the end of each shift, and generated sales reports for management.
- Trained new bartenders on drink preparation and front-of-house duties.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided exceptional service to a high volume of daily customers. Ensuring that each guest was served quickly and efficiently.
Auditor/Data Entry Clerk
GX Transportation Inc.
Mississauga, Ontario
04.2022 - 01.2023
- Ensured timely completion of all assigned tasks within set deadlines.
- Performed audits of operational and financial areas to check for accuracy.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
Deli Supervisor
Real Canadian Superstore
Wasaga Beach, Ontario
08.2021 - 01.2023
- Supervised and trained deli staff on customer service, food preparation, and safety protocols.
- Oversaw inventory to maintain accurate records of stock on hand, and ordered new products.
- Maximized profits by controlling labor costs, and waste reduction.
- Operated equipment and machinery according to safety guidelines while keeping a clean workspace.
Childcare Assistant
Ladybug Childcare
Stayner, Ontario
09.2017 - 07.2021
- Supported children's emotional and social development by encouraging curiosity, exploration, and problem-solving with age-appropriate activities.
- Organized special events such as birthday parties or holiday celebrations.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Developed positive relationships with parents to ensure their child's needs were met.
Education
Ontario Secondary School Diploma
Skills
- Smart Serve Certified
- CPR Level C Certified
- Management experience and skills
- Conflict resolution
- Multitasking
- Customer service and communication skills
- Data analysis
- Time management
Timeline
Bartender/Server
Northwinds Brewery
03.2024 - 04.2025
Bartender/Server
St. Louis Bar & Grill
01.2023 - 03.2024
Auditor/Data Entry Clerk
GX Transportation Inc.
04.2022 - 01.2023
Deli Supervisor
Real Canadian Superstore
08.2021 - 01.2023
Childcare Assistant
Ladybug Childcare
09.2017 - 07.2021
Ontario Secondary School Diploma