Julian Razuri
London,ON
Summary
Dynamic and responsible alcohol, food and beverage team lead, sales and customer service professional with extensive experience in high-volume service environments. Proven track record of providing an outstanding overall dining experience and consistent patron satisfaction.
I am intent on growing my professional sales experience. And have submitted a personal application for Salesperson license to OMVIC.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Jack Astor’s London South
London, Ontario
08.2023 - Current
- Shift leader with opening, closing and delegation duties.
- Provide exceptional service to a high volume of customers daily.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Attended regular training sessions to stay updated on new products or trends.
- Developed excellent working relationships with fellow employees through effective communication and teamwork.
- Work in close collaboration with team members to ensure customers received high-quality service.
Server
Milestone’s Restaurant
Barrie, Ontario
11.2020 - 05.2023
- Performed opening and closing duties as shift leader.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure patron satisfaction.
Server
Milestone’s Restaurant
Richmond Hill, Ontario
04.2020 - 11.2020
- Provided excellent customer service to ensure overall satisfaction with the dining and service experience.
- Please refer to above entry for duties performed by this server at Milestone's Restaurant Barrie location.
Sales Associate
LCBO
Barrie, Ontario
04.2019 - 09.2019
- Temporary, seasonal position.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
Real Estate Management, Diploma - Real Estate Marketing And Sales
Humber College
Toronto, ON01-2023
Marketing, Diploma - Business Marketing
Fanshawe College of Applied Arts And Technology
London, ON04-2020
Skills
- Shift leader
- Outstanding customer service
- High volume service provider
- Effective customer upselling
- Detail oriented
- Smart Serve certified
- OMVIC underway
Certification
- WHMIS
- Smart Serve
- OMVIC pending
References
References available upon request.
Timeline
Bartender/Server
Jack Astor’s London South
08.2023 - Current
Server
Milestone’s Restaurant
11.2020 - 05.2023
Server
Milestone’s Restaurant
04.2020 - 11.2020
Sales Associate
LCBO
04.2019 - 09.2019
Real Estate Management, Diploma - Real Estate Marketing And Sales
Humber College
Marketing, Diploma - Business Marketing
Fanshawe College of Applied Arts And Technology
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