Britney Pineda Centeno
Los Angeles
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Proven track record of driving increased revenue, enhancing the buying experience, and elevating company profile in targeted markets. Consistently recognized for outstanding sales performance and excellence in customer service. Seeking a full-time position to further develop and acquire new skills in a dynamic and growing company.
Overview
4
4
years of professional experience
Work History
Part-Time Sales Associate
Best Buy
08.2024 - Current
- Greet and assist 40+ customers per day, providing expert guidance on products and services
- Train and mentor new employees, ensuring smooth onboarding and knowledge retention
- Demonstrate strong communication and customer service skills, creating a positive shopping experience
- Effectively recommend and upsell products based on customer needs, increasing sales performance
- Perform POS transactions, including purchases, returns, and exchanges, ensuring smooth operations
Part-Time Sales Associate
Journey’s
11.2022 - 08.2024
- Assisted 40+ customers per day, providing expert product recommendations and personalized shopping experiences
- Consistently met and exceeded daily sales goals ranging from $300 to $1,000, contributing to store revenue
- Efficiently processed and organized 15-20 shipments per day, ensuring accurate inventory management
- Delivered exceptional customer service, maintaining a high level of customer satisfaction and repeat business
- Managed store operations independently when required, including opening and closing responsibilities
Property Manager Assistant
Orion Housing, LLC
06.2021 - 06.2022
- Assisted with various property management tasks, supporting daily operations
- Managed and entered hundreds of data entries weekly in Excel to streamline application reviews
- Responded to 100+ leasing emails and social media inquiries per week, ensuring timely communication
- Handled 50+ weekly calls, assisting tenants and prospective renters with leasing and general inquiries
Labor & Manager Assistant
Private Welding Company
01.2021 - 04.2021
- Painted approximately 10 fences and metal structures per week as part of project support
- Assisted with scheduling and organizing weekly tasks, setting deadlines and expectations
- Provided hands-on labor and support for day-to-day operations
Education
High School -
John C. Fremont High School
Los Angeles, CA06.2022
Skills
- Problem-solving
- Time management
- Exceptional customer service
- Leadership
- Sales goals attainment
- Product recommendations
Skills Languages
Fluent in English, Fluent in Spanish, Strong active listening, Communication, Problem-solving, Leadership in customer-facing roles
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Part-Time Sales Associate
Best Buy
08.2024 - Current
Part-Time Sales Associate
Journey’s
11.2022 - 08.2024
Property Manager Assistant
Orion Housing, LLC
06.2021 - 06.2022
Labor & Manager Assistant
Private Welding Company
01.2021 - 04.2021
High School -
John C. Fremont High School
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