Brianna Robinson
Alliston,Canada
Summary
A reliable and friendly individual seeking a customer service position where I can utilize my exceptional interpersonal and communication skills to foster a positive relationship between customers and the company. Organized Dining Room Attendant offering Number years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clubhouse attendance/ Beverage cart
Beeton Golf Country Club
08.2024 - Current
- Greeting guests and assisting them with any inquiries that they may have about booking tee times
- Managed cash register operations, processed payments, and maintained accurate financial records
- Engaged with golfers and guests, providing friendly and attentive service while promoting beverage and snack options
Manager
McDonalds
01.2020 - 08.2024
- Providing customer service to customers in drive thru and in store by communicating with customers and problem solving
- Utilizing POS system and taking payments from customers
- Taking customer orders and repeating in a clear and understandable manner to minimize errors
- Taking necessary steps to meet customer needs and effectively resolve food and service issues
- Leading a team and providing assistance in multiple areas of restaurant to meeting time requirements and provide service to customers
Volunteer
Barrie Fire
01.2023 - 08.2023
- Assisting with Barrie Fire annual boot drive and Hot Summer Nights events
- Interacting with members of the public in a positive manner to fundraise for charitable donations
- Speaking with members of the public and answering inquiries about fundraising events
- Recording and monitoring donations made
Education
OSSD -
Ban=ng Memorial High School
01.2022
Skills
- Smart serve certification
- Team building and supervisory experience
- Ability to communicate with customers and team members
- Ability to problem solve and resolve customer concerns
- Time management skills developed from working in a fast paced environment
- Level C CPR certification
Languages
English
Native or Bilingual
Educationcertificationstraining
OSSD, Banting Memorial High School, 06/01/22
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
Timeline
Clubhouse attendance/ Beverage cart
Beeton Golf Country Club
08.2024 - Current
Volunteer
Barrie Fire
01.2023 - 08.2023
Manager
McDonalds
01.2020 - 08.2024
OSSD -
Ban=ng Memorial High School
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