Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANITA NAMROOD

Holland Landing,Ontario

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Beverage Cart Worker/Bartender/Server

.
04.2022 - Current
  • Increased employee retention rates through thoughtful feedback, recognition programs, and opportunities for growth and development.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.

Customer Service Associate/Cashier

.
05.2019 - 04.2022
  • Improved overall store performance by consistently meeting or exceeding assigned sales targets.
  • Proactively addressed potential issues through clear communication with both customers and management staff.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Operated cash register to record transactions accurately and efficiently.

Swiss Chalet Takeout/Server

.
05.2018 - 02.2019
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Answered customers' questions, recommended items, and recorded order information.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Associate of Applied Science - Criminal Justice & Public Policy

University of Guelph
Guelph Ontario
08.2024

High School Diploma -

St. Maximilian Kolbe
Aurora, ON
06.2020

Skills

- Active Listener

- Smart Serve Certification (220325870879)

- Credit & Cash Transactions

- Upbeat and Positive Personality

- Able to work in fast paced environments

- Building Relationships with customers

Timeline

Beverage Cart Worker/Bartender/Server

.
04.2022 - Current

Customer Service Associate/Cashier

.
05.2019 - 04.2022

Swiss Chalet Takeout/Server

.
05.2018 - 02.2019

Associate of Applied Science - Criminal Justice & Public Policy

University of Guelph

High School Diploma -

St. Maximilian Kolbe

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ANITA NAMROOD