Brent Mathews

Experienced candidate with a proven track record in delivering exceptional customer service and cultivating relationships. Eager to contribute leadership and customer service expertise to a Supervisor/Management role. Ready to leverage strong communication and problem-solving skills in a dynamic team environment.

• Finance and Administration
• Educated and trained on Sage Accounting Software; Microsoft Office, Excel, Internet, Outlook
• Verified and reconciled transactions for accounts receivable, purchase orders, and bank statements
• Analyzed current and previous budgets to make decisions based on estimated revenues and expenses
• Calculated material cost, and other expenses based on estimates, quotes, and price lists
• Performed clerical duties, such as word processing, file maintenance, faxing and photocopying
• Calculated, prepared and issued bills, invoices, account statements and other financial statements using computerized and manual systems for home daycare; made bank deposits
• Prepared year-end reports for tax preparation
• Customer Service and Communication
• Respond to customer inquiries, and solved problems for both residential and B2B relationships while maintaining good customer relationships
• Handled customer complaints for lost or damaged goods, submitted all customer information electronically and ensured customer satisfaction prior to leaving
• Transportation and Delivery Services
• Delivered materials and goods for trade industries and various businesses and residents
• Safely operated and preformed daily maintenance of 5 Tonne delivery truck
• Worked with construction site Forman and other tradesmen to safely off-load transported goods
• Kept accurate and up-to-date safety and maintenance logs; submitted reports to office manager

• In-House Training with Walmart, Ottawa, ON...
• HR and Sensitivity Training
• Shrink Analysis and Improvement
• Conflict Resolution