- Volunteer serving guests during numerous banquet events
- Participated for several years providing singing entertainment for an annual locally televised cancer telethon; assisted in community events and fundraisers providing singing entertainment and modeling
- Provided assistance to the Salisbury 580 Royal Canadian Air Cade Squadron as a chaperone and transport volunteer
- Relaxation and enjoyment activities including singing, photography, swimming, fishing, snowmobiling, snowshoeing, hiking, four-wheeling
Tammy Killam
Dieppe
Summary
To obtain a challenging role where I can utilize my administrative and interpersonal skills, and provide excellent customer service both internally and externally, while further increasing both my professional and personal growth.
I am currently a dedicated purchasing professional specializing in logistics coordination, customer and vendor relations and inventory management. I handle all shipping and receiving, using specialized lift equipment for loading and unloading when necessary.
I am excited for an opportunity to use my many skills and attributes to meet and excel at my next professional chapter.
Overview
30
30
years of professional experience
Work History
Shipping/Receiving, Logistics & Purchasing Manager
SC DeLong Sales Inc.
09.2017 - Current
- Shipping and Receiving both internally in our warehouse and direct ship
- Purchased new products and oversaw inventory stocking and availability.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Process all purchase orders for entry to supplying factories and vendors, and oversee them to the final process of shipping and invoicing to end user.
- Reviewed and approved purchase orders and vendor invoices for accuracy and completeness.
- Invoicing customers to ensure all orders are invoiced correctly, and appropriately at time of shipment or as required per contract.
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Coordinated all logistics for movement of goods, either through appropriate courier or transport services. If transport services required, coordinated all necessary information for best pricing and truck availability to meet the needs of the equipment being transported.
- Key liason for Brokerage Clearance of all goods importing or exporting between USA and Canada.
- Other accounting and administrative functions as required.
- Occasional assistance in quoting support for the sales team
Customer Service Associate
Kent Building Supplies
11.2015 - 09.2017
- Working the Customer Service Desk, processing various types of transactions, including but not limited to regular purchases, contractor sales, special orders, account payments, account charges, and refunds
- Answering the telephone switchboard and filtering and forwarding incoming calls accordingly; answering customer's questions and concerns
- Working on cash
- Greeting customers
Administrative Assistant
CE3 Electronics Inc.
04.2015 - 11.2015
- Office Management
- Ensuring visitors and guests are greeted promptly and courteously, providing information, answering questions, registering visitors, and answering the telephone and filtering and forwarding incoming calls
- Keeping stock of office supplies and ordering all office supplies
- Opening and distributing mail and correspondence
- Filing
- Various other duties as assigned
- Invoicing and Shipping
- Invoicing customers for shipments going out on a daily basis
- Processing various shipping documents through varying couriers and arranging for shipment of products to customer being invoiced that day
- Processing credits when applicable
- Updating and maintaining spreadsheets of shipment information on daily basis
- Order Entry
- Entering new purchase orders into the system and creating corresponding spreadsheets for shipping and tracking purposes
- Accounts Receivable
- Processing cheques and electronic payments on a daily basis
- Contacting customers on overdue accounts and arranging for payment
- Payroll
- Coding and processing timesheets on a bi-weekly basis for entry by the Accounts Manager into the payroll system
Service Cashier
Lounsbury Automotive Limited
02.2014 - 04.2015
- Customer Service
- Ensuring customers are served promptly and courteously; providing information and answering questions and concerns regarding their service invoice
- Processing customer payments for invoices
- Billing
- Processing and generating customer invoices for service and body shop work completed on vehicles
- Cash
- Handling cash and processing debit and credit transactions
- Payroll
- Coding, downloading, and entering payroll on a daily basis into excel spreadsheets
- Processing and submitting payroll for completion of payroll cycle bi-weekly
Receptionist
Town of Riverview
01.2014 - 02.2014
- Customer Service and Reception Duties
- Greeting guests of the aquatic centre
- Providing information on the aquatic centre and services via direct in person inquiries and over the telephone inquiries
- General Office Maintenance
- Check of all locker rooms periodically for cleanliness
- Keeping front area and reception area clean, mopped, and attractive
- I left this position after one month ONLY due to the fact it was a part-time position, and was offered full-time hours with Lounsbury Automotive Limited
- At that time I was in need of full-time hours and pay
Garden Supplies Sales Clerk
John's Garden Center
04.2013 - 08.2013
- Customer Satisfaction
- Ensuring customers are served in a timely and friendly fashion while meeting their gardening needs and answering their questions
- Cash
- Operating the store cash register and processing customer's sales; handling cash and processing debit and credit transactions
- Closing off cash and debit and credit machines at time of close
Receptionist/General Office Clerk
Oce Business Services
07.2012 - 09.2012
- Telephones
- Handling customer inquiries, transferring calls, and taking messages
- Invoicing
- Processing invoices and coding to the correct departments
- Researching invoices to finding proper back up and documentation to support the invoice before forwarding to signing authority and payables
- Processing and updating the invoicing spreadsheet to keep a record of all invoices and where they are allocated to and sent for signing authority
- Forwarding invoices to the correct department and signing authority for approvals before being sent to Accounts Payable via internal mail system
- Security Card Management
- Managing and perform functions in the security card computer system including but not limited to assigning new and temporary security cards, removing access to security cards and buildings, processing reports from the system for management and monitoring the security card system on a daily basis
- Mail Processing and Delivery
- Processing and handling internal
- Safety
- Processing safety performance reviews on colleagues
Cashier
Hillsborough Valufoods
01.2012 - 05.2012
- Customer Satisfaction
- Ensuring customers are served in a timely and friendly fashion while meeting their grocery needs and answering their questions
- Cash
- Operating the store cash register and processing customer's sales; handling cash and processing debit and credit transactions
- Closing off cash and debit and credit machines at time of close
- Stocking Inventory
- Stocking shelves with grocery items, stocking produce, cleaning produce, and making store shelves and displays presentable and clean
School Administrative Assistant
School District 2
09.2007 - 03.2011
- Office Management
- Managing and controlling all aspects of the school office including but limited to greeting parents and visitors, handling student issues and requests, performing minor maintenance on office machinery, and ordering supplies for the office and for staff
- Answering and screening all telephone calls coming into the school; forwarding as appropriate and taking messages when unable to attend to the person or situation myself
- Filing
- Updating and controlling all student files
- Student Statistical Data
- Daily reporting and upkeep of the student statistical data system, including attendance, conduct reports, and entering of student's marks for reporting terms
- Budget and Accounting
- Coding and entering data into the budget control spreadsheets for all budgetary control purposes for the school
- Reconciliation of school budgets for approvals and for further reconciliation within the Finance Department at the School District Office
- Payroll
- Daily processing of staff attendance and payroll coding into the School District payroll system
- Proper upkeep and report processing from the internal payroll system in conjunction with the Payroll Department to ensure staff pay on a timely and accurate basis
Customer Account Coordinator
Irving Consumer Products
03.2005 - 02.2006
- Deductions
- Reconciliation of deductions made by customers when paying their invoices
- Logistics
- Processing transportation request orders through an automated system
- Ensuring all loads were built correctly and fill a trailer before dispatch and shipment to allocated destinations by working directly with suppliers, in order to meet all specified logistical requirements
- Dispatching loads to allocated destinations to meet shipment deadlines
Substitute Secretary
Kelly Services
01.2005 - 03.2005
- Assigned placements at various schools as required by School District 2, providing secretarial and office support, as well as School District 2 Board Office and an associated business (Atlantic Education International Inc.)
Collections Specialist
Kelly Services
08.2003 - 05.2004
- Collections and Accounts Receivable
- Contacting delinquent commercial accounts for payment
- Reconciling commercial accounts and applying payments as applicable
Administrative Assistant/Accounts Receivable Specialist
United Parcel Service
02.1995 - 11.2002
- Collections
- Contacting customers regarding their delinquent accounts and overdue invoices for payment
- Forwarding billing issues and invoice disputes to the correct department for research and resolution
- Billing Inquiries
- Processing customer's disputes on their invoices through an automated queue by contacting the customer's, researching their issues, and processing the adjustments to invoices where necessary
- Accounts Receivable Specialist
- Contacting customers in regards to returned payments (i.e
- Returned cheques, declines credit card payments, or declined electronic funds transfer payments) to arrange for payment of such declined items
- Processing all electronic funds transfer payments
- Processing credit card payments
- Reconciliation of general ledger items in regards to credit cards, electronic funds transfer items, and returned cheques and payments, in collaboration with the General Accounting Department
- Overseeing the billing of the fee for any returned items presented by a customer in collaboration with the Billing Department
Education
Executive Secretary Medical/Legal Diploma -
Atlantic Business College
Moncton, NB06-1994
Grade 12 High School Diploma -
JMA Armstrong High School
Salisbury, NB06-1992
Skills
- Highly self-motivated individual with a strong work ethic and pride in a job well done
- Well liked and respected among my colleagues and co-workers
- Fair-minded and common sense individual
- Willingness to work hard to achieve a high level of success
- Dedicated, reliable, trustworthy and loyal
- Confident in my abilities and handle stressful situations with common sense and practical solutions
- Very well organized
- Excellent communication and customer service skills
- Employment and business experience in various areas such as administrative support, payroll, finance and accounting, office management, invoicing and billing, inventory management, purchasing, shipping & receiving, and logistics
- Certification in many courses from my college diploma that I still utilize and have continued to work with to enhance with the ever changing demands of the roles undertaken
- Proficient with computer applications including Microsoft Windows and programs, QuickBooks, as well as other various industry related programs and individual company software
- Excellent ability to learn new software with speed and ease
- Flexible and able to respond to changing priorities as they occur
- Cheerful person and enjoy being a positive contribution as part of a team whether working with different departments or with a small group
Interests
Accomplishments
- Certificates in recognition of perfect attendance and achievement while on assignment at Exxon Mobil.
- Awarded Employee of the Month on various occasions while employed with United Parcel Service.
- Awarded Excellence in Secretarial Applications at Atlantic Business College, as well as recognition for perfect attendance during my course studies.
- Awarded highest standing in Mathematics 12-3 while attending J.M.A. Armstrong High School, Grade 12.
- Achieved title of 1992 Winter Carnival Queen at J.M.A. Armstrong High School while participating in the Winter Carnival Pageant, and continued on to represent the Community of Salisbury during the Salisbury Community Days Summer of 1992 as the J.M.A. Armstrong High School Queen.
Timeline
Shipping/Receiving, Logistics & Purchasing Manager
SC DeLong Sales Inc.
09.2017 - Current
Customer Service Associate
Kent Building Supplies
11.2015 - 09.2017
Administrative Assistant
CE3 Electronics Inc.
04.2015 - 11.2015
Service Cashier
Lounsbury Automotive Limited
02.2014 - 04.2015
Receptionist
Town of Riverview
01.2014 - 02.2014
Garden Supplies Sales Clerk
John's Garden Center
04.2013 - 08.2013
Receptionist/General Office Clerk
Oce Business Services
07.2012 - 09.2012
Cashier
Hillsborough Valufoods
01.2012 - 05.2012
School Administrative Assistant
School District 2
09.2007 - 03.2011
Customer Account Coordinator
Irving Consumer Products
03.2005 - 02.2006
Substitute Secretary
Kelly Services
01.2005 - 03.2005
Collections Specialist
Kelly Services
08.2003 - 05.2004
Administrative Assistant/Accounts Receivable Specialist
United Parcel Service
02.1995 - 11.2002
Executive Secretary Medical/Legal Diploma -
Atlantic Business College
Grade 12 High School Diploma -
JMA Armstrong High School
Similar Profiles
Emma GonsalvesEmma Gonsalves
Business Development Specialist at SC Consulting Sales AgencyBusiness Development Specialist at SC Consulting Sales Agency
Dominic AweDominic Awe
Outside Operator at delong companyOutside Operator at delong company
Emmi KleinpeterEmmi Kleinpeter
Babysitter at Zander DelongBabysitter at Zander Delong