Brenna Scullion

• Currently working as a Team Lead at Garage Clothing. I am responsible for opening and closing the store, doing bank deposits, processing and packing online orders, stock replenishment, recommending outfits, and giving excellent customer service.
• Also responsible for taking online orders and confirming them when they are picked up, phone calls, transactions through the POS system, handling cash, pushing the loyalty program, and mentoring my sales associates to ensure they are meeting sales goals and making the customers feel comfortable and confident!
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed store personnel by delegating tasks and supervising daily operations.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Doing light cleaning around the salon, sweeping the hair, vacuuming, cleaning the combs in barbicide and doing the laundry.

• Upheld excellent client relationships through regular progress reports detailing the physical, emotional, and behavioural status of their animals.
• Reduced pet owners'' stress levels by managing daily routines and schedules for their animals including feeding and medication.
• Maintained a safe environment for both pets and caregivers by adhering to strict safety protocols during playtime, outings, or transportation.
• Ensured a clean and safe environment for pets by maintaining sanitary living spaces and administering preventative health measures.

• Responsible for serving food and drink to the customers from the bar/concession area
• Responsible for checking in clients to bowling lanes, assigning bowling shoes, minor maintenance of bowling lanes and overall customer service to ensure each person has a great experience

(SEASONAL POSITION ENDED)

• Responsible for meeting the needs of customers and making sure shoes are the right fit for the customer.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds following store policy.

(SEASONAL POSITION ENDED)

• Responsible for meeting the needs of customers, making people feel welcome in the store, maintaining merchandise in an orderly fashion, monitoring fitting rooms and keeping stock full.
• Taking payments through the POS machine and handling cash, also making online orders and having them shipped to the given address.