Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Amna Saeed

Toronto,ON

Summary

Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Bringing forth a motivated attitude and a variety of powerful skills. Excellent time management skills combined with a superior knowledge of the customer service industry. Dedicated to identifying customer needs and delivering effective solutions to all problems. Bilingual, organized, and ready to join the next team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate/Key Holder

Plato's Closet
04.2019 - Current
  • Served as a friendly, hardworking, and punctual employee
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Worked well with diverse populations in a variety of settings
  • Experienced with cashing out buys and transactions
  • Managing, opening and closing the store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Server

Daata Grill
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Front Desk Clerk

Aladdin's Adventures Indoor Playground
09.2023 - 10.2023
  • Managed front desk operations and customer interactions
  • Answered phone calls, greeted clients, and handled all front desk responsibilities
  • Organized birthday parties, and indoor play for children
  • Set reservations over the phone
  • Signed guests in and out of indoor playground, ensuring the safety of all guests.

Education

High School Diploma -

St. Francis Xavier Catholic Secondary School

Bachelor of Science - Nursing (BScN

University of choice, York University

Skills

  • Leaderships Skills
  • Strong Communication Skills
  • Highly Organized
  • Computer Skills
  • Attentiveness
  • Hardworking
  • Communication
  • Transaction Processing
  • Loyalty Programs
  • Suggestive Selling
  • Cash Handling

Certification

CPR-BLS Certified WHIMS Certified Workplace Safety and Hazardous Materials Certified Mask Testing Certification TB Testing cleared Details Toronto

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Full Professional

Additional Information

CPR Certified (BLS)

Smart Serve Certified

Timeline

Front Desk Clerk

Aladdin's Adventures Indoor Playground
09.2023 - 10.2023

Server

Daata Grill
05.2023 - 08.2023

Sales Associate/Key Holder

Plato's Closet
04.2019 - Current

High School Diploma -

St. Francis Xavier Catholic Secondary School

Bachelor of Science - Nursing (BScN

University of choice, York University

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Amna Saeed