Brenda Van Der Eerden
Chilliwack
Summary
Dynamic professional with extensive experience at the Ministry of Housing and Social Development as well with the Correctional Service of Canada excelling in case management and client assessment. Proven ability to enhance client outcomes through effective crisis intervention and meticulous data entry and Case Work. Committed to maintaining confidentiality while collaborating with community agencies to support vulnerable populations.
Overview
2026
2026
years of professional experience
Work History
Employment and Assistance Worker
Ministry of Housing and Social Development
- Assess area of clients need
- Intake - Initial interview to assess
- Verification of information given/financial background
- Case management including detox/drug rehabilitation
- Maintain Acts and Regulation Documents / obligations and rights
- Maintain Confidentiality
- Record and Monitor
- Establishing ongoing eligibility
- Homeless intake
- Disability intake
- Day Care Subsidy Intake
- Assist clients with specific programs based on area of need
- Working with community agencies
- Youth works
- Appeals
- Family Maintenance Assignments/referral
- Working as a liaison between aboriginal bands in Fraser Valley area
Client Service Worker
Ministry of Employment and Income Assistance
- Front counter worker / initial contact
- Client enquiries
- Processing client information
- Assess client’s needs and eligibility
- Data entry/spread sheets
- Cheque reconciliation
- Negotiable documents reconciliation
- Verify signing authority
- Receive public money
- Family Maintenance court documentation
- Records Management
- Correspondence (public/regional)
Prevention Compliance and Enforcement Worker
Ministry of Employment and Income Assistance
- Court Documentation
- Opening/closing investigation files
- Word Processing
- Correspondence
- Verification of information received re allegations
- Public fraud referrals
- Maintain investigation files
- Case Management
Middlegate Honda
- Warranty payments/reconciliation
- Accounts Payable / Receivable
- Public monies
- Negotiable document control
Resident Care Aid
Kamloops Seniors Village
05.2005 - Current
- Assisting the elderly and persons with disabilities with activities for daily living
CXII Correctional Officer
Correctional Service of Canada
01.2012 - 01.2024
- Monitor and Control movement of the inmate population
- Process individuals entering and exiting the institution
- Perform searches of individuals and areas in the institution in order to maintain security and safety of staff inmates and visitors
- Conduct rounds within the units and in grounds of compound
- Escorting inmates within the institution as well as community escorts
- Develop working relationships with non security staff including inmates
- Assisting inmates with general questions concerns and requests
- Maintain communication with a range of contacts including medical staff, supervisors support staff
- Structured case work records
- Emergency Response
- Working closely with community stake holders
- Work with the community groups, Elders to assist with integrating Indigenous views of justice and reconciliation
Education
Degree - Educational Assistant/Behavioral Intervention
Sprott Shaw College
Chilliwack, BC05-2025
Degree - Residential Care Aid
Thompson Rivers College
Kamloops, BC04-2004
High School Diploma -
North Delta Senior Secondary
Delta, BC06-1988
Skills
- Data entry
- Case management
- Client assessment
- Crisis intervention
Timeline
CXII Correctional Officer
Correctional Service of Canada
01.2012 - 01.2024
Resident Care Aid
Kamloops Seniors Village
05.2005 - Current
Employment and Assistance Worker
Ministry of Housing and Social Development
Client Service Worker
Ministry of Employment and Income Assistance
Prevention Compliance and Enforcement Worker
Ministry of Employment and Income Assistance
Middlegate Honda
Degree - Educational Assistant/Behavioral Intervention
Sprott Shaw College
Degree - Residential Care Aid
Thompson Rivers College
High School Diploma -
North Delta Senior Secondary