Brenda Sammy
1915 Denmar Rd 143
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
23
23
years of professional experience
Work History
Supervisor
Tim Hortons
03.2002 - 05.2025
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Set specific goals for projects to measure progress and evaluate end results.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
East Dale High School
05-2004
Some College (No Degree) - Tourism and Travel
Travel International Intutie
Skills
- Operational policy development
- Workplace safety compliance
- Employee training
- Performance evaluation
Timeline
Supervisor
Tim Hortons
03.2002 - 05.2025
High School Diploma -
East Dale High School
Some College (No Degree) - Tourism and Travel
Travel International Intutie