Sulema Rosales
Bakersfield
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
6
6
years of professional experience
Work History
Supervisor
Columbia Sportswear
Arvin
07.2019 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategies to take advantage of new opportunities.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Developed strategies to improve team performance and productivity.
- Determined consumer needs to provide products and services appealing to larger market.
Retail Sales Associate
Carters Oshkosh
Arvin
06.2019 - 11.2019
- Answered store and merchandise questions and led customers to wanted items.
- Promoted special offers and discounts to encourage additional purchases.
- Participated in team meetings and training sessions.
- Addressed customer questions and concerns regarding products and services.
Education
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CAAssociate of Arts - Liberal Arts
Bakersfield College
Bakersfield, CAAssociate of Arts - Administration of Justice
Bakersfield College
Bakersfield, CABachelor of Arts - Criminal Justice
California State University, Bakersfield
Bakersfield, CASkills
- Operational Policy Development
- Inventory Management
- Team Performance Improvement
- Data Analysis
- Visual Merchandising
- Customer Service
- Process Optimization
- Employee Training
- Bilingual (English and Spanish)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Supervisor
Columbia Sportswear
07.2019 - Current
Retail Sales Associate
Carters Oshkosh
06.2019 - 11.2019
Associate of Arts - Psychology
Bakersfield College
Associate of Arts - Liberal Arts
Bakersfield College
Associate of Arts - Administration of Justice
Bakersfield College
Bachelor of Arts - Criminal Justice
California State University, Bakersfield
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