Brenda Myers
Iona Station,ON
Summary
Dynamic entrepreneur with a proven track record at Dutton Golf Club, excelling in customer relations and small business operations. Successfully implemented strategic marketing initiatives, enhancing brand visibility and driving financial growth. Renowned for building strong relationships and delivering exceptional service, while maintaining an organized and detail-oriented approach to business management.
Extremely social and Caring for Elderly.
Overview
37
37
years of professional experience
Work History
Owner
The Garden Gal & Co.
04.2020 - Current
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Haistylist
Self Employed
06.1988 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Wine Consultant
Somerset Fine Wines
06.2012 - 10.2024
- Provided staff training on wine knowledge and sales techniques, resulting in increased team performance and revenue growth.
- Efficiently resolved any customer complaints or issues, maintaining high levels of satisfaction among patrons.
- Organized and conducted wine tasting events to generate interest in new products and drive sales.
- Collaborated with management to identify potential growth opportunities, resulting in the introduction of new products and an expanded customer base.
- Developed strong relationships with distributors, negotiating favorable pricing for the store and ensuring a diverse selection of wines.
Owner, Food and Beverage Manager
Dutton Golf Club
04.1992 - 11.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
High School Diploma -
West Elgin Secondary School
West Lorne Ontario06-1986
Skills
- Customer skills
- Small business operations
- Relationship building
- Business planning
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Customer relations
- Customer service
- Organized
Languages
English
Interests
- Experimenting with different creative techniques in Home decor, various DIY hobbies for my own and for retail
- Garden and Outdoor enthusiast
Timeline
Owner
The Garden Gal & Co.
04.2020 - Current
Wine Consultant
Somerset Fine Wines
06.2012 - 10.2024
Owner, Food and Beverage Manager
Dutton Golf Club
04.1992 - 11.2004
Haistylist
Self Employed
06.1988 - Current
High School Diploma -
West Elgin Secondary School
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