Breann Maillet-Goodfellow

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• Enhanced guest experience by providing warm greetings and efficiently managing reservations.
• Boosted customer satisfaction through attentive service and proactive problemsolving.
• Collaborated with servers and kitchen staff to ensure seamless service during peak hours.
• Provided personalized recommendations on menu items, enhancing guest satisfaction and generating positive feedback.
• Upheld the restaurant''s high standards of etiquette, contributing to a refined dining experience for all guests.

• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Cultivated warm relationships with regular customers.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Worked within in a team based environment to meet patient care plan outcomes as well as deliver care within scope of practice.
• Demonstrated strong work ethic by working independently with minimal supervision to deliver patient care and ensure safety protocols are met.
• Maintained a commitment to deliver patient centered care while providing care to individuals with varying extremities of needs and health concerns.

• Served meals to residents in accordance with established schedules and dietary procedures.
• Followed all food safety regulations while preparing meals for patients.
• Accurately completed job responsibilities within time constraints.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Prepared daily meals for more than 70 patients in accordance with individual patient care plans while ensuring quality food service and nutritional support for patients met facility goals and objectives
• Monitored food distribution, ensured meals were delivered to correct patients and food preparation met dietary standards for patients, including following diet specific guidelines for meals.

• Developed creative themes for events and created related activities to engage attendees.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Utilized social media to promote events and increase attendance.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Demonstrated superior professionalism while interacting with customers and vendors.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.