BRANDON LANDA
San Diego
Summary
Dynamic professional with a proven track record at Amazon, excelling in market research and sales analysis. Adept at enhancing customer satisfaction through exceptional service and creative problem-solving. Skilled in inventory management and team collaboration, consistently driving growth and fostering positive relationships with clients and suppliers.
Overview
10
10
years of professional experience
Work History
COFFE SHOP
MY SELF
SAN DIEGO
12.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prepared espresso-based drinks following standard recipes and techniques.
- Maintained cleanliness and organization of workstations and equipment.
- Provided excellent customer service while taking and fulfilling orders.
- Assisted in inventory management by tracking supplies and restocking items.
- Operated coffee machines and grinders with precision for optimal beverage quality.
- Managed daily operations and staff scheduling for a busy coffee shop.
- Developed and maintained positive customer relationships through excellent service.
- Trained new baristas on coffee preparation techniques and customer service skills.
- Organized community events to promote the coffee shop and engage local residents.
- Established relationships with local businesses for potential partnerships or collaborations.
- Trained new employees on proper food preparation techniques, portion control, cash handling procedures, and other operational tasks.
- Provided excellent customer service by promptly addressing customer inquiries and complaints.
Amazon FBA Seller
Amazon
SAN DEIGO
08.2024 - Current
- Managed product listings and optimized keywords for increased visibility.
- Conducted market research to identify trends and opportunities for growth.
- Coordinated inventory management to ensure stock availability and reduce delays.
- Analyzed sales data to inform pricing strategies and promotional campaigns.
- Developed relationships with suppliers to secure favorable terms and conditions.
- Implemented best practices for order fulfillment to enhance customer satisfaction.
- Created detailed reports on performance metrics to guide strategic decisions.
Logo Maker
MY SELF
San Diego
12.2023 - Current
- Designed unique logos for diverse clients across various industries.
- Collaborated with clients to understand their brand vision and requirements.
- Utilized graphic design software to produce high-quality logo designs.
- Revised logos based on client suggestions to enhance satisfaction.
Photo Editor
My Self Reliance
San Diego
12.2020 - Current
- Edited and enhanced images for online content and social media platforms.
- Collaborated with content creators to ensure visual consistency across projects.
- Managed image archives, organizing files for easy access and retrieval.
- Edited high-quality images for editorial and commercial publications.
AMAZON WHEREHOUSE
Amazon
SAN DEIGO
03.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Cashier
STARS & STRIPES GAS INC
Chula Vista
06.2021 - 01.2024
- Maintained accurate cash register balances throughout shifts.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with inquiries and provided information on services.
- Managed inventory levels by restocking merchandise as needed.
- Ensured cleanliness and organization of the checkout area consistently.
- Handled customer complaints professionally to enhance satisfaction.
- Collaborated with team members to improve service speed and quality.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
CARWASH
STARS & STRIPES CARWASH
SAN DEIGO
06.2016 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Some College (No Degree) -
LINCOLN HIGH SCHOOL
San Diego, CASome College (No Degree) -
SAN DIEGO HIGH
San Diego, CASkills
- Customer service
- Inventory management
- Graphic design
- Market research
- Order fulfillment
- Team collaboration
- Sales analysis
- Promotional strategy
- Problem solving
- Creative thinking
- Maintenance & repair
- Leadership
- Analytical thinking
Languages
English
Limited
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
AMAZON WHEREHOUSE
Amazon
03.2025 - 09.2025
COFFE SHOP
MY SELF
12.2024 - Current
Amazon FBA Seller
Amazon
08.2024 - Current
Logo Maker
MY SELF
12.2023 - Current
Cashier
STARS & STRIPES GAS INC
06.2021 - 01.2024
Photo Editor
My Self Reliance
12.2020 - Current
CARWASH
STARS & STRIPES CARWASH
06.2016 - 12.2021
Some College (No Degree) -
LINCOLN HIGH SCHOOL
Some College (No Degree) -
SAN DIEGO HIGH