Kasra chalajour
Winnipeg,MB
Summary
- Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Coffe Shop Worker
Zandiyeh Hotel Cafe
05.2020 - 03.2021
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
- Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
Cafe Server
Balcafe
06.2018 - 03.2020
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Used standard formulas and recipes to prepare food items such as pastries, sandwiches and salads.
Barista
Zhoncafe
10.2015 - 06.2017
- Prepared a wide range of espresso-based drinks, teas, and other beverages to customer specifications.
- Managed point-of-sale (POS) system and processed transactions efficiently.
- Maintained a clean and organized workspace, adhering to health and safety standards.
- Collaborated with team members to ensure smooth daily operations.
- Assisted in restocking inventory and supplies.
- Handled the espresso machine, grinders, and brewing equipment efficiently.
Education
Masters in International Law - International Law
Azad University of Shiraz
Shiraz.Iran05.2021
Bachelor in Law - Law
Azad University of Shiraz
Shiraz.Iran02.2019
Skills
- Food Preparation
- Order Taking
- Cleanliness
- Barista expertise
- Cash Handling
- Beverage Preparation
- Coffee machinery
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
Languages
Persian
Native or Bilingual
English
Full Professional
Timeline
Coffe Shop Worker
Zandiyeh Hotel Cafe
05.2020 - 03.2021
Cafe Server
Balcafe
06.2018 - 03.2020
Barista
Zhoncafe
10.2015 - 06.2017
Masters in International Law - International Law
Azad University of Shiraz
Bachelor in Law - Law
Azad University of Shiraz
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