BRADY BRESSLER
Palm Desert
Summary
Dependable Food Delivery Driver with exceptional math skills. Demonstrated talent for quickly calculating change for customers accurately. Possesses clean driving record and friendly and outgoing personality. Outgoing Ticketing supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Ticketing Supervisor
Acrisure Arena
12.2022 - Current
- Evaluated processes to create efficiencies with staff, resources and processes.
- Oversaw day-to-day communications with ticketing company and department leads and management of box office staff.
- Acted as senior management available for customer service inquiries and escalated customer issues.
- Monitored front areas so that questions could be promptly addressed.
Box Office Supervisor
Palm Springs International Film Festival
12.2024 - 01.2025
- Managed inventory levels of ticketing supplies, minimizing waste while ensuring continuous availability of necessary materials for smooth operations.
- Streamlined ticket sales process for faster transactions and reduced wait times.
- Mentored junior staff members, providing guidance and support to help them grow professionally and excel in their roles as box office representatives.
- Collaborated with event organizers to ensure timely setup of box office facilities and resources, contributing to a seamless event experience for patrons.
- Provided excellent guest experiences through attentive service during peak periods, managing long lines without sacrificing customer satisfaction levels.
Houseman/Shuttle Driver
Indian Wells Golf Resort
09.2022 - 03.2023
- Operated with safety and skill to avoid accidents and delays.
- Transported customers to and from wedding venue.
- Maintained clean and neat shuttle for passenger comfort.
- Set up and take down for weddings and other events held at the venue of the resort.
Driver, Food Delivery Driver
DoorDash
05.2021 - 09.2022
- Hardworking and Responsible
- Customer Experience
- Education
- Smartphone with Unlimited Data
- Valid, 's License
- Delivering Food
- Late Shift Availability, Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Verified orders prior to completing deliveries to avoid customer complaints
- Kept delivery vehicle clean and neat to maintain company's professional reputation
- Served customers promptly by smoothly collecting and delivering high volume of orders
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Postal Clerk
Postnet
03.2020 - 05.2021
- Sorted mail according to size, shape, and destination
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Provided service and sales to walk-in customers
- Used automated mail processing equipment to sort and collate mail
- Weighed letters and packages and calculated costs based on classification, weight and destination
- Sold stamps to customers along route and counted back bills and change to avoid errors.
Education
High School Diploma - undefined
Palm Desert High School
Palm Desert, CA07.2021
Skills
- Improvement Plans
- Active Listening
- Excellent Communication Skills
- Season Ticket Sales
- Ticket Processing
- Customer Satisfaction
- Customer Relationships
- Customer Interaction
Timeline
Box Office Supervisor
Palm Springs International Film Festival
12.2024 - 01.2025
Ticketing Supervisor
Acrisure Arena
12.2022 - Current
Houseman/Shuttle Driver
Indian Wells Golf Resort
09.2022 - 03.2023
Driver, Food Delivery Driver
DoorDash
05.2021 - 09.2022
Postal Clerk
Postnet
03.2020 - 05.2021
High School Diploma - undefined
Palm Desert High School
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