Kirpal Birdi

• Coordinated event set-up and promoter engagement on sales and ticketing issues related to events.
• Implemented procedures for day-to-day ticket processing, marketing initiatives, financial reporting and event promoter settlements.
• Processed refunds and exchanges in accordance with company policy.
• Arranged staffing hours for daytime and event shifts to accommodate event needs.

• Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
• Advised clients on visa eligibility with thorough assessments of their unique situations.
• Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
• Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.

This volunteer work was completed under the supervision of my college in 2020 during the pandemic. The primary goal was to raise awareness about COVID-19 and provide people with essential precautions to stay healthy.