Bonnie Fleming
Powassan,ON
Summary
A personable, analytical and diligent professional is eager to support the City of Greater Sudbury.
I bring a solid work ethic and attentiveness gained from 15+ years as a manager and as a healthcare professional.
Known as a clear and diplomatic communicator, I possess a collaborative leadership style to foster a positive and cohesive team environment.
Overview
19
19
years of professional experience
Work History
Primary Care Paramedic
West Parry Sound Health Centre
Parry Sound, ON
05.2007 - Current
- Monitored inventory levels for medication supplies ensuring adequate stock at all time
- Utilized critical thinking skills when assessing patient condition and determining appropriate course of action.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in training new personnel on proper procedures for handling medical emergencies.
- Participated in continuing education courses designed to maintain certification requirements.
- Ensured compliance with local laws, regulations, policies and procedures related to patient care and documentation.
- Assessed scene on arrival to identify potential safety issues and hazards affecting first responders.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Transported critically ill or injured patients to appropriate healthcare facilities while maintaining safety protocols.
Manager
SelloffVacations.com
Barrie, ON
03.2005 - 09.2006
- Stayed up to date on travel industry, policies and restrictions.
- Researched hotels and airfare options to best meet client needs and expectations.
- Anticipated potential schedule conflicts and made alternate arrangements and reservations.
- Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
- Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
- Resolved any issues related to travel plans and services.
- Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
Education
Associate Degree Occupational Health And Safety - Occupational Health And Safety
University of Fredericton
Fredericton, NB03-2027
Certificate - Accident And Incident Investigation
Canadian Safety Training
Toronto11-2022
Certificate - Hazard Recognition
Canada Safety Training Ad Hazard Recognitoni
Toronto11-2022
Diploma - Paramedicine
CTS Canadian Career College
Barrie, ON05-2007
Skills
- Healthcare, with a focus on injury and illness prevention strategies
- Policy adherence / Process Development
- Occupational Health and Safety Act
- WSIB Operational Policies and claims management
- High level of customer service and satisfaction
- Effective communicator with different groups and stakeholders
- Working knowledge of Disability Claims management and Return to Work practises
- Compliancy and Regulatory Adherence
- Excellent computer skills with an aptitude for learning new computer skill and software quickly and proficiently
Community Involvement
- North Bay Soccer Club
Volunteer Coach
- Burks Falls Fire Department
Volunteer Firefighter
- Huntsville Hawks Minor Lacrosse
Team Trainer
References
References available upon request.
Timeline
Primary Care Paramedic
West Parry Sound Health Centre
05.2007 - Current
Manager
SelloffVacations.com
03.2005 - 09.2006
Associate Degree Occupational Health And Safety - Occupational Health And Safety
University of Fredericton
Certificate - Accident And Incident Investigation
Canadian Safety Training
Certificate - Hazard Recognition
Canada Safety Training Ad Hazard Recognitoni
Diploma - Paramedicine
CTS Canadian Career College
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