Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Bobbi Pandachuck

Summary

Committed and reliable with experience in supporting pharmacy operations by managing medication distribution, inventory control, and customer service. Skilled in accurately preparing prescription orders, maintaining patient records, and operating pharmacy software. Demonstrated ability to improve process efficiency and enhance patient satisfaction through attentive service and clear communication.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Rexall Pharmacies LTD
Spruce Grove, Alberta
09.2013 - Current
  • Proficient in using Nexxsys and Propel, with over 10 years of experience.
  • Collaborated with a team to efficiently handle 200-300 prescriptions each day.
  • Handled assembly and refill management for more than 100 clients' blister packs on a monthly schedule.
  • Trained new pharmacy staff in procedures and customer service standards.
  • Received telephone calls from physicians, nurses, or other healthcare professionals requesting information about medications or supplies.
  • Answered customer inquiries regarding drug interactions, side effects, and dosage instructions.
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions, and locating products.
  • Performed administrative duties such as filing documents, faxing forms, and answering phones.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Utilized Netcare to provide crucial information, like immunization records and up-to-date patient profiles.

Skills

  • Propel / Nexxsys
  • Regulatory Blister Pack Compliance
  • Written and Oral Communication
  • Netcare
  • Insurance Collaboration
  • Pharmaceutical Calculations
  • Drug Inventory Control
  • Home Health Care Billing and Ordering

Certification

Relevant Coursework and Training Programs:

  • Cybersecurity
  • Flu Training 2024/2025
  • Privacy at Rexall, WHMIS
  • Health and Safety Awareness
  • Narcotic Reconciliation
  • Anti-Bribery & Corruption
  • Code of Business Conduct
  • Alberta Netcare Real Time Integration with Propel RX.

Timeline

Pharmacy Assistant

Rexall Pharmacies LTD
09.2013 - Current

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Bobbi Pandachuck